Loan officers and soft information production

According to the current paradigm of relationship lending in small business lending, loan officers produce soft information about their small- and medium-sized enterprises borrowers. We examine this common assumption by directly measuring soft information and testing how can loan officer accumulate...

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Autores principales: Loukil Sahar, Jarboui Anis
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2016
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Acceso en línea:https://doaj.org/article/9aa91cea299e4568b39f58c6b37a8bc2
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spelling oai:doaj.org-article:9aa91cea299e4568b39f58c6b37a8bc22021-12-02T14:07:32ZLoan officers and soft information production2331-197510.1080/23311975.2016.1199521https://doaj.org/article/9aa91cea299e4568b39f58c6b37a8bc22016-12-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2016.1199521https://doaj.org/toc/2331-1975According to the current paradigm of relationship lending in small business lending, loan officers produce soft information about their small- and medium-sized enterprises borrowers. We examine this common assumption by directly measuring soft information and testing how can loan officer accumulate this type of information. We used a data-set on Tunisian small businesses via a specially designed questionnaire addressed to loan officers and a data based on lines of credit files. We find that on balance loan officers play an important role in producing soft information. In fact, the specificity of loan officer, direct contact with the manager, and regular visit to the firm contribute to more information production, while frequent loan officer turnover hinders this mission. To further pursue the validity of our empirical methodology, we test whether the production of soft information by loan officers benefits borrowers. Our results confirm that besides soft information, audited financial statements improve loan contract terms while public banks are more devoted to relax financing constraints.Loukil SaharJarboui AnisTaylor & Francis Grouparticlerelationship lendingsmall- and medium-sized enterprisessoft informationBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 3, Iss 1 (2016)
institution DOAJ
collection DOAJ
language EN
topic relationship lending
small- and medium-sized enterprises
soft information
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle relationship lending
small- and medium-sized enterprises
soft information
Business
HF5001-6182
Management. Industrial management
HD28-70
Loukil Sahar
Jarboui Anis
Loan officers and soft information production
description According to the current paradigm of relationship lending in small business lending, loan officers produce soft information about their small- and medium-sized enterprises borrowers. We examine this common assumption by directly measuring soft information and testing how can loan officer accumulate this type of information. We used a data-set on Tunisian small businesses via a specially designed questionnaire addressed to loan officers and a data based on lines of credit files. We find that on balance loan officers play an important role in producing soft information. In fact, the specificity of loan officer, direct contact with the manager, and regular visit to the firm contribute to more information production, while frequent loan officer turnover hinders this mission. To further pursue the validity of our empirical methodology, we test whether the production of soft information by loan officers benefits borrowers. Our results confirm that besides soft information, audited financial statements improve loan contract terms while public banks are more devoted to relax financing constraints.
format article
author Loukil Sahar
Jarboui Anis
author_facet Loukil Sahar
Jarboui Anis
author_sort Loukil Sahar
title Loan officers and soft information production
title_short Loan officers and soft information production
title_full Loan officers and soft information production
title_fullStr Loan officers and soft information production
title_full_unstemmed Loan officers and soft information production
title_sort loan officers and soft information production
publisher Taylor & Francis Group
publishDate 2016
url https://doaj.org/article/9aa91cea299e4568b39f58c6b37a8bc2
work_keys_str_mv AT loukilsahar loanofficersandsoftinformationproduction
AT jarbouianis loanofficersandsoftinformationproduction
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