COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals

Family members to patients admitted to intensive care units in general experience a psychological crisis with elevated levels of needs in support, information, assurance, and proximity. During COVID-19, this has been made more difficult as visiting restrictions prevent proximity and cause less acces...

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Autores principales:	Camilla Bernild RN, Phd, Malene Missel RN, Phd, Selina Berg RN, Phd
Formato:	article
Lenguaje:	EN
Publicado:	SAGE Publishing 2021
Materias:	Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/9b6fdab5df9642bab98783caf916fab6
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spelling	oai:doaj.org-article:9b6fdab5df9642bab98783caf916fab62021-12-01T22:33:54ZCOVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals0046-95801945-724310.1177/00469580211060005https://doaj.org/article/9b6fdab5df9642bab98783caf916fab62021-11-01T00:00:00Zhttps://doi.org/10.1177/00469580211060005https://doaj.org/toc/0046-9580https://doaj.org/toc/1945-7243Family members to patients admitted to intensive care units in general experience a psychological crisis with elevated levels of needs in support, information, assurance, and proximity. During COVID-19, this has been made more difficult as visiting restrictions prevent proximity and cause less access to communication with healthcare professionals. This study aims to explore and understand how communication with healthcare professionals was experienced by family members to patients admitted to intensive care units with COVID-19. To gain knowledge about this, 12 qualitative interviews with family members of patients hospitalized with COVID-19 were conducted. Adopting Reflexive Methodology, the interpretation is carried out following 4 levels, where the empirically grounded themes are analyzed and discussed using Habermas’s theoretical concept of communication. The analysis brought forward 2 interconnected themes about how family members experienced the communication with the healthcare professionals during their loved one’s hospitalization with COVID-19: The Structure and Form of the Communication and The Contents of the Communication. The study concludes that the family members experienced large variation in the ways that healthcare professionals communicated with them. This variation in communication goes for the when, how, what, and who—all adding to the level of uncertainty. The analyses show that the family members need more fixed patterns for the communication, more continuity in terms of who they speak to, and that they wish that the communication be conducted in a way that is true, right, and truthful.Camilla Bernild RN, PhdMalene Missel RN, PhdSelina Berg RN, PhdSAGE PublishingarticlePublic aspects of medicineRA1-1270ENInquiry: The Journal of Health Care Organization, Provision, and Financing, Vol 58 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Public aspects of medicine RA1-1270
spellingShingle	Public aspects of medicine RA1-1270 Camilla Bernild RN, Phd Malene Missel RN, Phd Selina Berg RN, Phd COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals
description	Family members to patients admitted to intensive care units in general experience a psychological crisis with elevated levels of needs in support, information, assurance, and proximity. During COVID-19, this has been made more difficult as visiting restrictions prevent proximity and cause less access to communication with healthcare professionals. This study aims to explore and understand how communication with healthcare professionals was experienced by family members to patients admitted to intensive care units with COVID-19. To gain knowledge about this, 12 qualitative interviews with family members of patients hospitalized with COVID-19 were conducted. Adopting Reflexive Methodology, the interpretation is carried out following 4 levels, where the empirically grounded themes are analyzed and discussed using Habermas’s theoretical concept of communication. The analysis brought forward 2 interconnected themes about how family members experienced the communication with the healthcare professionals during their loved one’s hospitalization with COVID-19: The Structure and Form of the Communication and The Contents of the Communication. The study concludes that the family members experienced large variation in the ways that healthcare professionals communicated with them. This variation in communication goes for the when, how, what, and who—all adding to the level of uncertainty. The analyses show that the family members need more fixed patterns for the communication, more continuity in terms of who they speak to, and that they wish that the communication be conducted in a way that is true, right, and truthful.
format	article
author	Camilla Bernild RN, Phd Malene Missel RN, Phd Selina Berg RN, Phd
author_facet	Camilla Bernild RN, Phd Malene Missel RN, Phd Selina Berg RN, Phd
author_sort	Camilla Bernild RN, Phd
title	COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals
title_short	COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals
title_full	COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals
title_fullStr	COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals
title_full_unstemmed	COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals
title_sort	covid-19: lessons learned about communication between family members and healthcare professionals—a qualitative study on how close family members of patients hospitalized in intensive care unit with covid-19 experienced communication and collaboration with healthcare professionals
publisher	SAGE Publishing
publishDate	2021
url	https://doaj.org/article/9b6fdab5df9642bab98783caf916fab6
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COVID-19: Lessons Learned About Communication Between Family Members and Healthcare Professionals—A Qualitative Study on How Close Family Members of Patients Hospitalized in Intensive Care Unit With COVID-19 Experienced Communication and Collaboration With Healthcare Professionals

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