The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance

This study aims to explain the role of digital marketing adoption in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance, which is seen from the perspective of financial performance and non-financial performance. This research was conducted...

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Autores principales: I Gusti Ayu Ketut Giantari, Ni Nyoman Kerti Yasa, Herkulanus Bambang Suprasto, Putu Laksmita Dewi Rahmayanti
Formato: article
Lenguaje:EN
Publicado: Growing Science 2022
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Acceso en línea:https://doaj.org/article/9b8b1ef7c9734e23bbd5f5f3de5219cd
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spelling oai:doaj.org-article:9b8b1ef7c9734e23bbd5f5f3de5219cd2021-11-10T14:30:41ZThe role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance2561-81482561-815610.5267/j.ijdns.2021.9.006https://doaj.org/article/9b8b1ef7c9734e23bbd5f5f3de5219cd2022-01-01T00:00:00Zhttp://www.growingscience.com/ijds/Vol6/ijdns_2021_68.pdfhttps://doaj.org/toc/2561-8148https://doaj.org/toc/2561-8156 This study aims to explain the role of digital marketing adoption in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance, which is seen from the perspective of financial performance and non-financial performance. This research was conducted on the culinary sector SMEs in Bali. The size of the sample used is 210 culinary sector SMEs with a purposive sampling approach, namely the culinary sector SMEs that have adopted digital marketing. The analytical tool used is SEM-PLS. The results of the study show that the effect of the COVID-19 pandemic and the intensity of competition has a negative and significant effect on business performance, both financial and non-financial performance. The adoption of digital marketing was unable to mediate the effect of the COVID-19 pandemic and the intensity of competition on financial performance, but the adoption of digital marketing was capable in mediating the effect of the COVID-19 pandemic and the intensity of competition on non-financial performance. Therefore, the adoption of digital marketing needs to be re-optimized to improve business performance, both financial and non-financial performance.I Gusti Ayu Ketut GiantariNi Nyoman Kerti YasaHerkulanus Bambang SuprastoPutu Laksmita Dewi RahmayantiGrowing SciencearticleSocial SciencesHManagement. Industrial managementHD28-70ENInternational Journal of Data and Network Science, Vol 6, Iss 1, Pp 217-232 (2022)
institution DOAJ
collection DOAJ
language EN
topic Social Sciences
H
Management. Industrial management
HD28-70
spellingShingle Social Sciences
H
Management. Industrial management
HD28-70
I Gusti Ayu Ketut Giantari
Ni Nyoman Kerti Yasa
Herkulanus Bambang Suprasto
Putu Laksmita Dewi Rahmayanti
The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance
description This study aims to explain the role of digital marketing adoption in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance, which is seen from the perspective of financial performance and non-financial performance. This research was conducted on the culinary sector SMEs in Bali. The size of the sample used is 210 culinary sector SMEs with a purposive sampling approach, namely the culinary sector SMEs that have adopted digital marketing. The analytical tool used is SEM-PLS. The results of the study show that the effect of the COVID-19 pandemic and the intensity of competition has a negative and significant effect on business performance, both financial and non-financial performance. The adoption of digital marketing was unable to mediate the effect of the COVID-19 pandemic and the intensity of competition on financial performance, but the adoption of digital marketing was capable in mediating the effect of the COVID-19 pandemic and the intensity of competition on non-financial performance. Therefore, the adoption of digital marketing needs to be re-optimized to improve business performance, both financial and non-financial performance.
format article
author I Gusti Ayu Ketut Giantari
Ni Nyoman Kerti Yasa
Herkulanus Bambang Suprasto
Putu Laksmita Dewi Rahmayanti
author_facet I Gusti Ayu Ketut Giantari
Ni Nyoman Kerti Yasa
Herkulanus Bambang Suprasto
Putu Laksmita Dewi Rahmayanti
author_sort I Gusti Ayu Ketut Giantari
title The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance
title_short The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance
title_full The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance
title_fullStr The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance
title_full_unstemmed The role of digital marketing in mediating the effect of the COVID-19 pandemic and the intensity of competition on business performance
title_sort role of digital marketing in mediating the effect of the covid-19 pandemic and the intensity of competition on business performance
publisher Growing Science
publishDate 2022
url https://doaj.org/article/9b8b1ef7c9734e23bbd5f5f3de5219cd
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