Enhancing business competitiveness of medium-sized food produce retailers through supply chain management

Background: Adoption of supply chain management (SCM) initiatives by businesses has resulted in businesses to follow a customer-centric approach in their operation. SCM initiatives nowadays play a critical role in the success and business competitiveness of organisations in ensuring that the custome...

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Autores principales: Kgosietsile F. Monnagaaratwe, Keletsamaile W. Motatsa
Formato: article
Lenguaje:EN
Publicado: AOSIS 2021
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Acceso en línea:https://doaj.org/article/9bfd197f33d748ec822de3b5693d929c
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spelling oai:doaj.org-article:9bfd197f33d748ec822de3b5693d929c2021-11-24T07:41:28ZEnhancing business competitiveness of medium-sized food produce retailers through supply chain management2310-87891995-523510.4102/jtscm.v15i0.639https://doaj.org/article/9bfd197f33d748ec822de3b5693d929c2021-10-01T00:00:00Zhttps://jtscm.co.za/index.php/jtscm/article/view/639https://doaj.org/toc/2310-8789https://doaj.org/toc/1995-5235Background: Adoption of supply chain management (SCM) initiatives by businesses has resulted in businesses to follow a customer-centric approach in their operation. SCM initiatives nowadays play a critical role in the success and business competitiveness of organisations in ensuring that the customer requirements are satisfied. The purpose of this study was to explore whether business competitiveness of medium-sized food product retailers in Mahikeng is enhanced through SCM in South Africa. There was no empirical evidence of SCM practices found relating to SCM of medium-sized food product retailers in Mahikeng. Research objectives: This study explored whether SCM and supply chain collaboration enhance business competitiveness of medium-sized food product retailers in Mahikeng town, South Africa. Research methodology: A qualitative research method, descriptive design, non-probability sampling strategy were followed to conduct the study. The notes and recorded interviews were transcribed, coded and analysed following thematic data analysis to get to the results. Results: The study showed that SCM enhances the business competitiveness of medium-sized food product retailers in South Africa. The results revealed that the competitiveness of the retailers is enhanced through good and improved supplier/ customer relationships by sustained continuous flow of goods and services. Conclusion: This study implicated that competitive advantage and resource-based view theories can be used to explore business competitiveness in South Africa. Implications of the findings indicated that owner/managers will understand the benefits of adopting initiatives of SCM.Kgosietsile F. MonnagaaratweKeletsamaile W. MotatsaAOSISarticlecompetitivenesscompetitive advantagesupply chainsupply chain managementsupply chain collaborationlogistics management3pl and medium-sized food product retailersShipment of goods. Delivery of goodsHF5761-5780Transportation and communicationsHE1-9990ENJournal of Transport and Supply Chain Management, Vol 15, Iss 0, Pp e1-e10 (2021)
institution DOAJ
collection DOAJ
language EN
topic competitiveness
competitive advantage
supply chain
supply chain management
supply chain collaboration
logistics management
3pl and medium-sized food product retailers
Shipment of goods. Delivery of goods
HF5761-5780
Transportation and communications
HE1-9990
spellingShingle competitiveness
competitive advantage
supply chain
supply chain management
supply chain collaboration
logistics management
3pl and medium-sized food product retailers
Shipment of goods. Delivery of goods
HF5761-5780
Transportation and communications
HE1-9990
Kgosietsile F. Monnagaaratwe
Keletsamaile W. Motatsa
Enhancing business competitiveness of medium-sized food produce retailers through supply chain management
description Background: Adoption of supply chain management (SCM) initiatives by businesses has resulted in businesses to follow a customer-centric approach in their operation. SCM initiatives nowadays play a critical role in the success and business competitiveness of organisations in ensuring that the customer requirements are satisfied. The purpose of this study was to explore whether business competitiveness of medium-sized food product retailers in Mahikeng is enhanced through SCM in South Africa. There was no empirical evidence of SCM practices found relating to SCM of medium-sized food product retailers in Mahikeng. Research objectives: This study explored whether SCM and supply chain collaboration enhance business competitiveness of medium-sized food product retailers in Mahikeng town, South Africa. Research methodology: A qualitative research method, descriptive design, non-probability sampling strategy were followed to conduct the study. The notes and recorded interviews were transcribed, coded and analysed following thematic data analysis to get to the results. Results: The study showed that SCM enhances the business competitiveness of medium-sized food product retailers in South Africa. The results revealed that the competitiveness of the retailers is enhanced through good and improved supplier/ customer relationships by sustained continuous flow of goods and services. Conclusion: This study implicated that competitive advantage and resource-based view theories can be used to explore business competitiveness in South Africa. Implications of the findings indicated that owner/managers will understand the benefits of adopting initiatives of SCM.
format article
author Kgosietsile F. Monnagaaratwe
Keletsamaile W. Motatsa
author_facet Kgosietsile F. Monnagaaratwe
Keletsamaile W. Motatsa
author_sort Kgosietsile F. Monnagaaratwe
title Enhancing business competitiveness of medium-sized food produce retailers through supply chain management
title_short Enhancing business competitiveness of medium-sized food produce retailers through supply chain management
title_full Enhancing business competitiveness of medium-sized food produce retailers through supply chain management
title_fullStr Enhancing business competitiveness of medium-sized food produce retailers through supply chain management
title_full_unstemmed Enhancing business competitiveness of medium-sized food produce retailers through supply chain management
title_sort enhancing business competitiveness of medium-sized food produce retailers through supply chain management
publisher AOSIS
publishDate 2021
url https://doaj.org/article/9bfd197f33d748ec822de3b5693d929c
work_keys_str_mv AT kgosietsilefmonnagaaratwe enhancingbusinesscompetitivenessofmediumsizedfoodproduceretailersthroughsupplychainmanagement
AT keletsamailewmotatsa enhancingbusinesscompetitivenessofmediumsizedfoodproduceretailersthroughsupplychainmanagement
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