Cita APA (7a ed.)

Ven, A. V. d. (2014). What matters most to patients? Participative provider care and staff courtesy. The Beryl Institute.

Cita Chicago Style (17a ed.)

Ven, Andrew Van de. What Matters Most to Patients? Participative Provider Care and Staff Courtesy. The Beryl Institute, 2014.

Cita MLA (8a ed.)

Ven, Andrew Van de. What Matters Most to Patients? Participative Provider Care and Staff Courtesy. The Beryl Institute, 2014.