Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?

Despite the growing awareness of the need to promote the consumption of organic food, consumers have difficulties in correctly identifying it in the market, making frequent cognitive mistakes in the evaluation of products identified by sustainability labels and claims. This work analyzes the halo ef...

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Autores principales: Ana Lanero, José-Luis Vázquez, César Sahelices-Pinto
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Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/9dbbf34a38604ff6ba3e56a7bd45ec64
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spelling oai:doaj.org-article:9dbbf34a38604ff6ba3e56a7bd45ec642021-11-25T17:31:54ZHalo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?10.3390/foods101125122304-8158https://doaj.org/article/9dbbf34a38604ff6ba3e56a7bd45ec642021-10-01T00:00:00Zhttps://www.mdpi.com/2304-8158/10/11/2512https://doaj.org/toc/2304-8158Despite the growing awareness of the need to promote the consumption of organic food, consumers have difficulties in correctly identifying it in the market, making frequent cognitive mistakes in the evaluation of products identified by sustainability labels and claims. This work analyzes the halo effect and the source credibility bias in the interpretation of product attributes based on third-party certified labels. It is hypothesized that, regardless of their specific meaning, official labels lead consumers to infer higher environmental sustainability, quality and price of the product, due to the credibility attributed to the certifying entity. It also examines the extent to which providing the consumer with accurate labeling information helps prevent biased heuristic thinking. An experimental between-subject study was performed with a sample of 412 Spanish business students and data were analyzed using partial least squares. Findings revealed that consumers tend to infer environmental superiority and, consequently, higher quality in products identified by both organic and non-organic certified labels, due to their credibility. Label credibility was also associated with price inferences, to a greater extent than the meaning attributed to the label. Interestingly, providing accurate information did not avoid biased heuristic thinking in product evaluation.Ana LaneroJosé-Luis VázquezCésar Sahelices-PintoMDPI AGarticleorganic foodthird-party certified eco-labelshalo effectsource credibilityquality inferencesprice inferencesChemical technologyTP1-1185ENFoods, Vol 10, Iss 2512, p 2512 (2021)
institution DOAJ
collection DOAJ
language EN
topic organic food
third-party certified eco-labels
halo effect
source credibility
quality inferences
price inferences
Chemical technology
TP1-1185
spellingShingle organic food
third-party certified eco-labels
halo effect
source credibility
quality inferences
price inferences
Chemical technology
TP1-1185
Ana Lanero
José-Luis Vázquez
César Sahelices-Pinto
Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?
description Despite the growing awareness of the need to promote the consumption of organic food, consumers have difficulties in correctly identifying it in the market, making frequent cognitive mistakes in the evaluation of products identified by sustainability labels and claims. This work analyzes the halo effect and the source credibility bias in the interpretation of product attributes based on third-party certified labels. It is hypothesized that, regardless of their specific meaning, official labels lead consumers to infer higher environmental sustainability, quality and price of the product, due to the credibility attributed to the certifying entity. It also examines the extent to which providing the consumer with accurate labeling information helps prevent biased heuristic thinking. An experimental between-subject study was performed with a sample of 412 Spanish business students and data were analyzed using partial least squares. Findings revealed that consumers tend to infer environmental superiority and, consequently, higher quality in products identified by both organic and non-organic certified labels, due to their credibility. Label credibility was also associated with price inferences, to a greater extent than the meaning attributed to the label. Interestingly, providing accurate information did not avoid biased heuristic thinking in product evaluation.
format article
author Ana Lanero
José-Luis Vázquez
César Sahelices-Pinto
author_facet Ana Lanero
José-Luis Vázquez
César Sahelices-Pinto
author_sort Ana Lanero
title Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?
title_short Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?
title_full Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?
title_fullStr Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?
title_full_unstemmed Halo Effect and Source Credibility in the Evaluation of Food Products Identified by Third-Party Certified Eco-Labels: Can Information Prevent Biased Inferences?
title_sort halo effect and source credibility in the evaluation of food products identified by third-party certified eco-labels: can information prevent biased inferences?
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/9dbbf34a38604ff6ba3e56a7bd45ec64
work_keys_str_mv AT analanero haloeffectandsourcecredibilityintheevaluationoffoodproductsidentifiedbythirdpartycertifiedecolabelscaninformationpreventbiasedinferences
AT joseluisvazquez haloeffectandsourcecredibilityintheevaluationoffoodproductsidentifiedbythirdpartycertifiedecolabelscaninformationpreventbiasedinferences
AT cesarsahelicespinto haloeffectandsourcecredibilityintheevaluationoffoodproductsidentifiedbythirdpartycertifiedecolabelscaninformationpreventbiasedinferences
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