Tell Me More: Promoting compassionate patient care through conversations with medical students

Tell Me More<sup>®</sup> (TMM) is a medical student driven project that represents a movement amongst the rising generation of physicians to practice humanistic, patient-centered medicine through a collaborative approach. Students interviewed patients to create individualized posters des...

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Autores principales:	Danielle Qing, Anjali Narayan, Kristin Reese, Sarah Hartman, Taranjeet Ahuja, Alice Fornari
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2018
Materias:	patient experience patient satisfaction patient-provider interactions humanism in medicine compassionate care patient engagement patient-centered care Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/9f30fea2f28f491b82efcdb07a3b5f90
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spelling	oai:doaj.org-article:9f30fea2f28f491b82efcdb07a3b5f902021-11-15T04:25:59ZTell Me More: Promoting compassionate patient care through conversations with medical students2372-0247https://doaj.org/article/9f30fea2f28f491b82efcdb07a3b5f902018-11-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss3/19https://doaj.org/toc/2372-0247Tell Me More<sup>®</sup> (TMM) is a medical student driven project that represents a movement amongst the rising generation of physicians to practice humanistic, patient-centered medicine through a collaborative approach. Students interviewed patients to create individualized posters designed to build rapport and trust between patients and clinicians, remind patients of their special strengths by highlighting their unique interests and qualities, and encourage more personal and compassionate patient-clinician interactions in order to enhance the patient experience. Students asked each patient three questions: 1. “How would your friends describe you?” 2. “What are your strengths?” 3. “What has been most meaningful to you?” and answers were recorded on a large poster, which was displayed prominently in the patient’s room for clinicians and staff to acknowledge. TMM engaged 5 students and 302 patients over 4 hospital settings throughout Northwell Health. Data collection included daily written reflections by students on their experiences, exit interviews with patients to assess the impact of the project on their stay, and staff surveys that addressed provider perception of the program. Descriptive outcomes supported a positive impact on students, patients, staff and clinicians. TMM succeeded in providing a bridge between patients and clinicians and is a cost-effective practice that lends to more personal patient-provider interactions. Bedside posters positively influenced the culture of a hospital organization and reminded providers of the meaning in their work, which literature shows can reduce provider burnout and improve quality of care.Danielle QingAnjali NarayanKristin ReeseSarah HartmanTaranjeet AhujaAlice FornariThe Beryl Institutearticlepatient experiencepatient satisfactionpatient-provider interactionshumanism in medicinecompassionate carepatient engagementpatient-centered careMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience patient satisfaction patient-provider interactions humanism in medicine compassionate care patient engagement patient-centered care Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience patient satisfaction patient-provider interactions humanism in medicine compassionate care patient engagement patient-centered care Medicine (General) R5-920 Public aspects of medicine RA1-1270 Danielle Qing Anjali Narayan Kristin Reese Sarah Hartman Taranjeet Ahuja Alice Fornari Tell Me More: Promoting compassionate patient care through conversations with medical students
description	Tell Me More<sup>®</sup> (TMM) is a medical student driven project that represents a movement amongst the rising generation of physicians to practice humanistic, patient-centered medicine through a collaborative approach. Students interviewed patients to create individualized posters designed to build rapport and trust between patients and clinicians, remind patients of their special strengths by highlighting their unique interests and qualities, and encourage more personal and compassionate patient-clinician interactions in order to enhance the patient experience. Students asked each patient three questions: 1. “How would your friends describe you?” 2. “What are your strengths?” 3. “What has been most meaningful to you?” and answers were recorded on a large poster, which was displayed prominently in the patient’s room for clinicians and staff to acknowledge. TMM engaged 5 students and 302 patients over 4 hospital settings throughout Northwell Health. Data collection included daily written reflections by students on their experiences, exit interviews with patients to assess the impact of the project on their stay, and staff surveys that addressed provider perception of the program. Descriptive outcomes supported a positive impact on students, patients, staff and clinicians. TMM succeeded in providing a bridge between patients and clinicians and is a cost-effective practice that lends to more personal patient-provider interactions. Bedside posters positively influenced the culture of a hospital organization and reminded providers of the meaning in their work, which literature shows can reduce provider burnout and improve quality of care.
format	article
author	Danielle Qing Anjali Narayan Kristin Reese Sarah Hartman Taranjeet Ahuja Alice Fornari
author_facet	Danielle Qing Anjali Narayan Kristin Reese Sarah Hartman Taranjeet Ahuja Alice Fornari
author_sort	Danielle Qing
title	Tell Me More: Promoting compassionate patient care through conversations with medical students
title_short	Tell Me More: Promoting compassionate patient care through conversations with medical students
title_full	Tell Me More: Promoting compassionate patient care through conversations with medical students
title_fullStr	Tell Me More: Promoting compassionate patient care through conversations with medical students
title_full_unstemmed	Tell Me More: Promoting compassionate patient care through conversations with medical students
title_sort	tell me more: promoting compassionate patient care through conversations with medical students
publisher	The Beryl Institute
publishDate	2018
url	https://doaj.org/article/9f30fea2f28f491b82efcdb07a3b5f90
work_keys_str_mv	AT danielleqing tellmemorepromotingcompassionatepatientcarethroughconversationswithmedicalstudents AT anjalinarayan tellmemorepromotingcompassionatepatientcarethroughconversationswithmedicalstudents AT kristinreese tellmemorepromotingcompassionatepatientcarethroughconversationswithmedicalstudents AT sarahhartman tellmemorepromotingcompassionatepatientcarethroughconversationswithmedicalstudents AT taranjeetahuja tellmemorepromotingcompassionatepatientcarethroughconversationswithmedicalstudents AT alicefornari tellmemorepromotingcompassionatepatientcarethroughconversationswithmedicalstudents
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Tell Me More: Promoting compassionate patient care through conversations with medical students

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