Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry

The construction industry is among the least digitized industries, and the lack of innovation in construction project management practices has led to decreases in productivity. The European Directives for Public Procurement are pushing the entire construction supply chain towards more radical digita...

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Autores principales: Kristijan Robert Prebanić, Mladen Vukomanović
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Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/a0df025d447d46b5852e6ac60f21f6b7
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spelling oai:doaj.org-article:a0df025d447d46b5852e6ac60f21f6b72021-11-25T19:03:27ZRealizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry10.3390/su1322126902071-1050https://doaj.org/article/a0df025d447d46b5852e6ac60f21f6b72021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12690https://doaj.org/toc/2071-1050The construction industry is among the least digitized industries, and the lack of innovation in construction project management practices has led to decreases in productivity. The European Directives for Public Procurement are pushing the entire construction supply chain towards more radical digital transformations over the next years, and project managers are left with the difficult task to harness ICT for the involvement and management of project stakeholders. Digitalization of various processes and practices used to manage stakeholders in construction projects is still low, and part of this problem lies in weak systematization of ICT systems which support these practices. Thus, this paper provides a systematic review of how digitalization and digital transformation affect the way stakeholders behave, engage, and communicate in projects. Following the PRISMA methodology, 73 sources from the literature were chosen for the final analysis. Results are presented through descriptive and qualitative content analysis. Six research topics were identified and thoroughly analyzed. Results show that BIM, social network analysis, and web-based applications as means to digitalize stakeholder management are more mature than social media and VR/AR. An important finding is the need to reengineer and digitally transform processes in construction projects and construction firms to enable further digitalization and effectiveness of digital technologies. Suggestions for further studies follow this line of thought.Kristijan Robert PrebanićMladen VukomanovićMDPI AGarticledigitalizationdigital transformationstakeholder managementconstruction industrysystematic reviewEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12690, p 12690 (2021)
institution DOAJ
collection DOAJ
language EN
topic digitalization
digital transformation
stakeholder management
construction industry
systematic review
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle digitalization
digital transformation
stakeholder management
construction industry
systematic review
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Kristijan Robert Prebanić
Mladen Vukomanović
Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry
description The construction industry is among the least digitized industries, and the lack of innovation in construction project management practices has led to decreases in productivity. The European Directives for Public Procurement are pushing the entire construction supply chain towards more radical digital transformations over the next years, and project managers are left with the difficult task to harness ICT for the involvement and management of project stakeholders. Digitalization of various processes and practices used to manage stakeholders in construction projects is still low, and part of this problem lies in weak systematization of ICT systems which support these practices. Thus, this paper provides a systematic review of how digitalization and digital transformation affect the way stakeholders behave, engage, and communicate in projects. Following the PRISMA methodology, 73 sources from the literature were chosen for the final analysis. Results are presented through descriptive and qualitative content analysis. Six research topics were identified and thoroughly analyzed. Results show that BIM, social network analysis, and web-based applications as means to digitalize stakeholder management are more mature than social media and VR/AR. An important finding is the need to reengineer and digitally transform processes in construction projects and construction firms to enable further digitalization and effectiveness of digital technologies. Suggestions for further studies follow this line of thought.
format article
author Kristijan Robert Prebanić
Mladen Vukomanović
author_facet Kristijan Robert Prebanić
Mladen Vukomanović
author_sort Kristijan Robert Prebanić
title Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry
title_short Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry
title_full Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry
title_fullStr Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry
title_full_unstemmed Realizing the Need for Digital Transformation of Stakeholder Management: A Systematic Review in the Construction Industry
title_sort realizing the need for digital transformation of stakeholder management: a systematic review in the construction industry
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/a0df025d447d46b5852e6ac60f21f6b7
work_keys_str_mv AT kristijanrobertprebanic realizingtheneedfordigitaltransformationofstakeholdermanagementasystematicreviewintheconstructionindustry
AT mladenvukomanovic realizingtheneedfordigitaltransformationofstakeholdermanagementasystematicreviewintheconstructionindustry
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