Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency

Background: The objective of this mixed-methods study was to determine interpersonal continuity (the ongoing therapeutic relationship between patient and health care provider) experiences of family medicine residents and preceptors, and explore their perceptions of interpersonal continuity. Methods:...

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Autores principales: Ann Lee, Sandra Kennett, Sheny Khera, Shelley Ross
Formato: article
Lenguaje:EN
Publicado: Canadian Medical Education Journal 2017
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Acceso en línea:https://doaj.org/article/a1a29404647d430fb83da90f6f5e98f0
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spelling oai:doaj.org-article:a1a29404647d430fb83da90f6f5e98f02021-12-03T17:53:34ZPerceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency10.36834/cmej.422881923-1202https://doaj.org/article/a1a29404647d430fb83da90f6f5e98f02017-12-01T00:00:00Zhttps://journalhosting.ucalgary.ca/index.php/cmej/article/view/42288https://doaj.org/toc/1923-1202Background: The objective of this mixed-methods study was to determine interpersonal continuity (the ongoing therapeutic relationship between patient and health care provider) experiences of family medicine residents and preceptors, and explore their perceptions of interpersonal continuity. Methods: Quantitative data on resident and preceptor encounters were extracted from the electronic medical record (EMR). Opportunities for developing interpersonal continuity were determined using the Usual Provider Continuity (UPC) Index. A qualitative descriptive research method was used for the qualitative portion. Semi-structured interviews were conducted and constant comparative analysis was used to determine emerging themes. Results: Residents were found to have low UPC rates; preceptor rates were higher. Qualitative findings showed variable experiences with interpersonal continuity not apparent from UPC rates. Both preceptors and residents expressed perception of “ownership” of patients as a significant barrier to interpersonal continuity.  Conclusion: This study suggests that a perceived lack of individual “ownership” of a patient panel was a significant barrier to developing interpersonal continuity. This might conflict with current changes towards team-based health care delivery. Understanding perceptions and changing them through a multi-faceted approach including resident teaching and faculty development might help improve interpersonal continuity which are core to both family medicine curricula and current models of health care delivery. Ann LeeSandra KennettSheny KheraShelley RossCanadian Medical Education Journalarticlecontinuity of patient careinternship and residencyfamily practicepatient-centered medical homeEducation (General)L7-991Medicine (General)R5-920ENCanadian Medical Education Journal, Vol 8, Iss 4 (2017)
institution DOAJ
collection DOAJ
language EN
topic continuity of patient care
internship and residency
family practice
patient-centered medical home
Education (General)
L7-991
Medicine (General)
R5-920
spellingShingle continuity of patient care
internship and residency
family practice
patient-centered medical home
Education (General)
L7-991
Medicine (General)
R5-920
Ann Lee
Sandra Kennett
Sheny Khera
Shelley Ross
Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
description Background: The objective of this mixed-methods study was to determine interpersonal continuity (the ongoing therapeutic relationship between patient and health care provider) experiences of family medicine residents and preceptors, and explore their perceptions of interpersonal continuity. Methods: Quantitative data on resident and preceptor encounters were extracted from the electronic medical record (EMR). Opportunities for developing interpersonal continuity were determined using the Usual Provider Continuity (UPC) Index. A qualitative descriptive research method was used for the qualitative portion. Semi-structured interviews were conducted and constant comparative analysis was used to determine emerging themes. Results: Residents were found to have low UPC rates; preceptor rates were higher. Qualitative findings showed variable experiences with interpersonal continuity not apparent from UPC rates. Both preceptors and residents expressed perception of “ownership” of patients as a significant barrier to interpersonal continuity.  Conclusion: This study suggests that a perceived lack of individual “ownership” of a patient panel was a significant barrier to developing interpersonal continuity. This might conflict with current changes towards team-based health care delivery. Understanding perceptions and changing them through a multi-faceted approach including resident teaching and faculty development might help improve interpersonal continuity which are core to both family medicine curricula and current models of health care delivery.
format article
author Ann Lee
Sandra Kennett
Sheny Khera
Shelley Ross
author_facet Ann Lee
Sandra Kennett
Sheny Khera
Shelley Ross
author_sort Ann Lee
title Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
title_short Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
title_full Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
title_fullStr Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
title_full_unstemmed Perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
title_sort perceptions, practice, and “ownership:” experiences in continuity of the patient-doctor relationship in a family medicine residency
publisher Canadian Medical Education Journal
publishDate 2017
url https://doaj.org/article/a1a29404647d430fb83da90f6f5e98f0
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AT shenykhera perceptionspracticeandownershipexperiencesincontinuityofthepatientdoctorrelationshipinafamilymedicineresidency
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