Health equity and quantifying the patient experience: A case study

The COVID-19 pandemic has invigorated efforts to address health inequities disproportionately burdened by racial/ethnic groups and individuals of low socioeconomic status. Measuring and monitoring patient experience is crucial to understanding why the gaps exist and identifying mechanisms necessary...

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Autores principales:	Maria Moreno, Brandon Sherrets, Danielle Roberts, Kristen Azar
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2021
Materias:	health equity health disparities social determinants of health population health environmental and physical influences medical care and social factors healthcare technologies Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/a20b52ef21e040119d2f3ce8c8488293
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spelling	oai:doaj.org-article:a20b52ef21e040119d2f3ce8c84882932021-11-15T04:33:55ZHealth equity and quantifying the patient experience: A case study2372-0247https://doaj.org/article/a20b52ef21e040119d2f3ce8c84882932021-08-01T00:00:00Zhttps://pxjournal.org/journal/vol8/iss2/13https://doaj.org/toc/2372-0247The COVID-19 pandemic has invigorated efforts to address health inequities disproportionately burdened by racial/ethnic groups and individuals of low socioeconomic status. Measuring and monitoring patient experience is crucial to understanding why the gaps exist and identifying mechanisms necessary to close them. Electronic health records and digital health tools hold much promise in this regard and can lead to change. We present a case study describing the innovative efforts undertaken at Sutter Health, a large integrated health network in Northern California, to quantify gaps in health equity using electronic platforms and visualization modalities. More work is needed to identify and address barriers rooted in social context and structural inequities and ultimately impact health equity. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Policy%20%26%20Measurement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>Maria MorenoBrandon SherretsDanielle RobertsKristen AzarThe Beryl Institutearticlehealth equityhealth disparitiessocial determinants of healthpopulation healthenvironmental and physical influencesmedical care and social factorshealthcare technologiesMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	health equity health disparities social determinants of health population health environmental and physical influences medical care and social factors healthcare technologies Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	health equity health disparities social determinants of health population health environmental and physical influences medical care and social factors healthcare technologies Medicine (General) R5-920 Public aspects of medicine RA1-1270 Maria Moreno Brandon Sherrets Danielle Roberts Kristen Azar Health equity and quantifying the patient experience: A case study
description	The COVID-19 pandemic has invigorated efforts to address health inequities disproportionately burdened by racial/ethnic groups and individuals of low socioeconomic status. Measuring and monitoring patient experience is crucial to understanding why the gaps exist and identifying mechanisms necessary to close them. Electronic health records and digital health tools hold much promise in this regard and can lead to change. We present a case study describing the innovative efforts undertaken at Sutter Health, a large integrated health network in Northern California, to quantify gaps in health equity using electronic platforms and visualization modalities. More work is needed to identify and address barriers rooted in social context and structural inequities and ultimately impact health equity. <strong>Experience Framework</strong> This article is associated with the Policy & Measurement lens of The Beryl Institute Experience Framework. (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Policy%20%26%20Measurement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PolicyMeasurement">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Maria Moreno Brandon Sherrets Danielle Roberts Kristen Azar
author_facet	Maria Moreno Brandon Sherrets Danielle Roberts Kristen Azar
author_sort	Maria Moreno
title	Health equity and quantifying the patient experience: A case study
title_short	Health equity and quantifying the patient experience: A case study
title_full	Health equity and quantifying the patient experience: A case study
title_fullStr	Health equity and quantifying the patient experience: A case study
title_full_unstemmed	Health equity and quantifying the patient experience: A case study
title_sort	health equity and quantifying the patient experience: a case study
publisher	The Beryl Institute
publishDate	2021
url	https://doaj.org/article/a20b52ef21e040119d2f3ce8c8488293
work_keys_str_mv	AT mariamoreno healthequityandquantifyingthepatientexperienceacasestudy AT brandonsherrets healthequityandquantifyingthepatientexperienceacasestudy AT danielleroberts healthequityandquantifyingthepatientexperienceacasestudy AT kristenazar healthequityandquantifyingthepatientexperienceacasestudy
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Health equity and quantifying the patient experience: A case study

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