The experience era is upon us

In this moment in healthcare, the challenges for those in the system are dynamically shifting and the perspectives, desires and needs of the healthcare consumer are putting positive and lasting pressures on how healthcare works that will shift healthcare from where it has been to where it must go. A...

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Autor principal: Jason Wolf
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2016
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Acceso en línea:https://doaj.org/article/a2d3d3b4469e4654b0c419c37b1c378f
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spelling oai:doaj.org-article:a2d3d3b4469e4654b0c419c37b1c378f2021-11-15T04:21:50ZThe experience era is upon us2372-0247https://doaj.org/article/a2d3d3b4469e4654b0c419c37b1c378f2016-11-01T00:00:00Zhttps://pxjournal.org/journal/vol3/iss2/1https://doaj.org/toc/2372-0247In this moment in healthcare, the challenges for those in the system are dynamically shifting and the perspectives, desires and needs of the healthcare consumer are putting positive and lasting pressures on how healthcare works that will shift healthcare from where it has been to where it must go. At the heart of this transition are the ideas framing an experience era, where collaborative, consumer-focused and purposeful actions can and will lead to a healthcare system returning to its fundamental calling, that of human beings caring for human beings. In doing so we can change the nature of healthcare and reignite the purpose that brought people to this work and that have individuals seek it for care. In this framing is also the call to action to contribute new insights and perspectives to expand the dialogue, reinforcing the critical and lasting nature of the experience conversation for all it has influenced and all it will impact for many years to come.Jason WolfThe Beryl Institutearticleexperience erapatient experiencedefining patient experience qualitysafetyservicetransparencyMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2016)
institution DOAJ
collection DOAJ
language EN
topic experience era
patient experience
defining patient experience quality
safety
service
transparency
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle experience era
patient experience
defining patient experience quality
safety
service
transparency
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Jason Wolf
The experience era is upon us
description In this moment in healthcare, the challenges for those in the system are dynamically shifting and the perspectives, desires and needs of the healthcare consumer are putting positive and lasting pressures on how healthcare works that will shift healthcare from where it has been to where it must go. At the heart of this transition are the ideas framing an experience era, where collaborative, consumer-focused and purposeful actions can and will lead to a healthcare system returning to its fundamental calling, that of human beings caring for human beings. In doing so we can change the nature of healthcare and reignite the purpose that brought people to this work and that have individuals seek it for care. In this framing is also the call to action to contribute new insights and perspectives to expand the dialogue, reinforcing the critical and lasting nature of the experience conversation for all it has influenced and all it will impact for many years to come.
format article
author Jason Wolf
author_facet Jason Wolf
author_sort Jason Wolf
title The experience era is upon us
title_short The experience era is upon us
title_full The experience era is upon us
title_fullStr The experience era is upon us
title_full_unstemmed The experience era is upon us
title_sort experience era is upon us
publisher The Beryl Institute
publishDate 2016
url https://doaj.org/article/a2d3d3b4469e4654b0c419c37b1c378f
work_keys_str_mv AT jasonwolf theexperienceeraisuponus
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