Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working

The COVID-19 pandemic accelerated the adoption of remote working practices worldwide. This has focussed attention on the need to identify the competencies employers and employees should train and develop to build digital resilience, enabling the benefits of remote working to be realised while mitiga...

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Autores principales: Carlo Tramontano, Christine Grant, Carl Clarke
Formato: article
Lenguaje:EN
Publicado: Elsevier 2021
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Acceso en línea:https://doaj.org/article/a42af562e3314245a8826d98a5336362
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spelling oai:doaj.org-article:a42af562e3314245a8826d98a53363622021-12-01T05:04:38ZDevelopment and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working2451-958810.1016/j.chbr.2021.100129https://doaj.org/article/a42af562e3314245a8826d98a53363622021-08-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000774https://doaj.org/toc/2451-9588The COVID-19 pandemic accelerated the adoption of remote working practices worldwide. This has focussed attention on the need to identify the competencies employers and employees should train and develop to build digital resilience, enabling the benefits of remote working to be realised while mitigating potential risks. This contribution presents a multifaceted e-Work Self-Efficacy Scale, which supports a recently developed Digital Resilience Competency Framework (DRCF), assessing e-skills, trust building, self-care, remote social skills, and remote emotional self-efficacy beliefs. Data from 670 non-managerial employees (54.0% males) from a telecommunications company based in the Czech Republic were analysed, providing support for a bi-factor model. Latent Profile Analysis identified three clusters, characterised by different profiles: the Well-adjusted (with a reasonably good balance in engagement, satisfaction, and productivity), the Unhealthily dedicated (suffering some difficulties in setting boundaries), and the Distrustful self-shielding (the most compromised) remote workers. The results reinforce the importance of focusing on digital resilience competencies to promote sustainable, productive, engaging and healthy remote working. The e-Work Self-Efficacy Scale is a practical and effective organisational tool for managers and employees to use to assess and build digital resilience and sits alongside the Digital Resilience Competency Framework.Carlo TramontanoChristine GrantCarl ClarkeElsevierarticleE-WorkRemote workSelf-efficacyDigital competenciesCOVID-19WellbeingElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 4, Iss , Pp 100129- (2021)
institution DOAJ
collection DOAJ
language EN
topic E-Work
Remote work
Self-efficacy
Digital competencies
COVID-19
Wellbeing
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
spellingShingle E-Work
Remote work
Self-efficacy
Digital competencies
COVID-19
Wellbeing
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
Carlo Tramontano
Christine Grant
Carl Clarke
Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working
description The COVID-19 pandemic accelerated the adoption of remote working practices worldwide. This has focussed attention on the need to identify the competencies employers and employees should train and develop to build digital resilience, enabling the benefits of remote working to be realised while mitigating potential risks. This contribution presents a multifaceted e-Work Self-Efficacy Scale, which supports a recently developed Digital Resilience Competency Framework (DRCF), assessing e-skills, trust building, self-care, remote social skills, and remote emotional self-efficacy beliefs. Data from 670 non-managerial employees (54.0% males) from a telecommunications company based in the Czech Republic were analysed, providing support for a bi-factor model. Latent Profile Analysis identified three clusters, characterised by different profiles: the Well-adjusted (with a reasonably good balance in engagement, satisfaction, and productivity), the Unhealthily dedicated (suffering some difficulties in setting boundaries), and the Distrustful self-shielding (the most compromised) remote workers. The results reinforce the importance of focusing on digital resilience competencies to promote sustainable, productive, engaging and healthy remote working. The e-Work Self-Efficacy Scale is a practical and effective organisational tool for managers and employees to use to assess and build digital resilience and sits alongside the Digital Resilience Competency Framework.
format article
author Carlo Tramontano
Christine Grant
Carl Clarke
author_facet Carlo Tramontano
Christine Grant
Carl Clarke
author_sort Carlo Tramontano
title Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working
title_short Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working
title_full Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working
title_fullStr Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working
title_full_unstemmed Development and validation of the e-Work Self-Efficacy Scale to assess digital competencies in remote working
title_sort development and validation of the e-work self-efficacy scale to assess digital competencies in remote working
publisher Elsevier
publishDate 2021
url https://doaj.org/article/a42af562e3314245a8826d98a5336362
work_keys_str_mv AT carlotramontano developmentandvalidationoftheeworkselfefficacyscaletoassessdigitalcompetenciesinremoteworking
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AT carlclarke developmentandvalidationoftheeworkselfefficacyscaletoassessdigitalcompetenciesinremoteworking
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