The pace of hospital life: A mixed methods study.

The pace-of-life hypothesis is a socio-psychological theory postulating that citizens of different cities transact the business of life at varying paces, and this pace is associated with a number of population level variables. Here we apply the pace-of-life hypothesis to a hospital context to empiri...

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Autores principales: Janet C Long, Chiara Pomare, Louise A Ellis, Kate Churruca, Jeffrey Braithwaite
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Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/a58483e6d9ab496fa413c86ac1b31f3e
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spelling oai:doaj.org-article:a58483e6d9ab496fa413c86ac1b31f3e2021-12-02T20:19:36ZThe pace of hospital life: A mixed methods study.1932-620310.1371/journal.pone.0255775https://doaj.org/article/a58483e6d9ab496fa413c86ac1b31f3e2021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0255775https://doaj.org/toc/1932-6203The pace-of-life hypothesis is a socio-psychological theory postulating that citizens of different cities transact the business of life at varying paces, and this pace is associated with a number of population level variables. Here we apply the pace-of-life hypothesis to a hospital context to empirically test the association between pace and patient and staff outcomes. As pressure on hospitals grow and pace increases to keep up with demand, is there empirical evidence of a trade-off between a rapid pace and poorer outcomes? We collected data from four large Australian hospitals, inviting all staff (clinical and non-clinical) to complete a survey, and conducted a series of observations of hospital staff's walking pace and transactional pace. From these data we constructed three measures of pace: staff perception of pace, transactional pace, and walking pace. Outcome measures included: hospital culture, perceived patient safety, and staff well-being outcomes of job satisfaction and burnout. Overall, participants reported experiencing a "fast-paced" "hurried" and "rapid" pace-of-life working in the Australian hospital sector. We found a significant difference in perceived pace across four hospital sites, similar to trends observed for transactional pace. This provides support that the pace-of-life hypothesis may apply to the hospital context. We tested associations between faster perceived pace, hospital culture, staff well-being and patient safety. Results revealed perceived faster pace significantly predicted negative perceptions of organizational culture, greater burnout and lower job satisfaction. However, perceived pace did not predict perceptions of patient safety. Different perceptions of hospital pace-of-life were found between different clinical settings and the type of care delivered; staff working in emergency departments reported significantly "faster-paced" work environments than staff working in palliative, aged care, or rehabilitation wards.Janet C LongChiara PomareLouise A EllisKate ChurrucaJeffrey BraithwaitePublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 8, p e0255775 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Janet C Long
Chiara Pomare
Louise A Ellis
Kate Churruca
Jeffrey Braithwaite
The pace of hospital life: A mixed methods study.
description The pace-of-life hypothesis is a socio-psychological theory postulating that citizens of different cities transact the business of life at varying paces, and this pace is associated with a number of population level variables. Here we apply the pace-of-life hypothesis to a hospital context to empirically test the association between pace and patient and staff outcomes. As pressure on hospitals grow and pace increases to keep up with demand, is there empirical evidence of a trade-off between a rapid pace and poorer outcomes? We collected data from four large Australian hospitals, inviting all staff (clinical and non-clinical) to complete a survey, and conducted a series of observations of hospital staff's walking pace and transactional pace. From these data we constructed three measures of pace: staff perception of pace, transactional pace, and walking pace. Outcome measures included: hospital culture, perceived patient safety, and staff well-being outcomes of job satisfaction and burnout. Overall, participants reported experiencing a "fast-paced" "hurried" and "rapid" pace-of-life working in the Australian hospital sector. We found a significant difference in perceived pace across four hospital sites, similar to trends observed for transactional pace. This provides support that the pace-of-life hypothesis may apply to the hospital context. We tested associations between faster perceived pace, hospital culture, staff well-being and patient safety. Results revealed perceived faster pace significantly predicted negative perceptions of organizational culture, greater burnout and lower job satisfaction. However, perceived pace did not predict perceptions of patient safety. Different perceptions of hospital pace-of-life were found between different clinical settings and the type of care delivered; staff working in emergency departments reported significantly "faster-paced" work environments than staff working in palliative, aged care, or rehabilitation wards.
format article
author Janet C Long
Chiara Pomare
Louise A Ellis
Kate Churruca
Jeffrey Braithwaite
author_facet Janet C Long
Chiara Pomare
Louise A Ellis
Kate Churruca
Jeffrey Braithwaite
author_sort Janet C Long
title The pace of hospital life: A mixed methods study.
title_short The pace of hospital life: A mixed methods study.
title_full The pace of hospital life: A mixed methods study.
title_fullStr The pace of hospital life: A mixed methods study.
title_full_unstemmed The pace of hospital life: A mixed methods study.
title_sort pace of hospital life: a mixed methods study.
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/a58483e6d9ab496fa413c86ac1b31f3e
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