Intelligent autonomous agents and trust in virtual reality

Intelligent autonomous agents (IAA) are proliferating and rapidly evolving due to the exponential growth in computational power and recent advances, for instance, in artificial intelligence research. Ranging from chatbots, over personal virtual assistants and medical decision-aiding systems, to self...

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Autores principales:	Ningyuan Sun, Jean Botev
Formato:	article
Lenguaje:	EN
Publicado:	Elsevier 2021
Materias:	Trust modeling Virtual reality Agent interaction Collaboration Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
Acceso en línea:	https://doaj.org/article/a5ae8f0338454d4f96a615c53d002bc4
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spelling	oai:doaj.org-article:a5ae8f0338454d4f96a615c53d002bc42021-12-01T05:04:59ZIntelligent autonomous agents and trust in virtual reality2451-958810.1016/j.chbr.2021.100146https://doaj.org/article/a5ae8f0338454d4f96a615c53d002bc42021-08-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000944https://doaj.org/toc/2451-9588Intelligent autonomous agents (IAA) are proliferating and rapidly evolving due to the exponential growth in computational power and recent advances, for instance, in artificial intelligence research. Ranging from chatbots, over personal virtual assistants and medical decision-aiding systems, to self-driving or self-piloting systems, whether unbeknownst to the users or not, IAA are increasingly integrated into many aspects of daily life. Despite this technological development, many people remain skeptical of such agents. Conversely, others might have excessive confidence in them. Therefore, establishing an appropriate level of trust is crucial to the successful deployment of IAA in everyday contexts. Virtual Reality (VR) is another domain where IAA play a significant role, yet its experiential and immersive character particularly allows for new ways of interaction and tackling trust-related issues. In this article, we provide an overview of the numerous factors involved in establishing trust between users and IAA, spanning scientific disciplines as diverse as psychology, philosophy, sociology, computer science, and economics. Focusing on VR, we discuss the different types and definitions of trust and identify foundational factors classified into three interrelated dimensions: Human-Technology, Human-System, and Interpersonal. Based on this taxonomy, we identify open issues and a research agenda towards facilitating the study of trustful interaction and collaboration between users and IAA in VR settings.Ningyuan SunJean BotevElsevierarticleTrust modelingVirtual realityAgent interactionCollaborationElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 4, Iss , Pp 100146- (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Trust modeling Virtual reality Agent interaction Collaboration Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990
spellingShingle	Trust modeling Virtual reality Agent interaction Collaboration Electronic computers. Computer science QA75.5-76.95 Psychology BF1-990 Ningyuan Sun Jean Botev Intelligent autonomous agents and trust in virtual reality
description	Intelligent autonomous agents (IAA) are proliferating and rapidly evolving due to the exponential growth in computational power and recent advances, for instance, in artificial intelligence research. Ranging from chatbots, over personal virtual assistants and medical decision-aiding systems, to self-driving or self-piloting systems, whether unbeknownst to the users or not, IAA are increasingly integrated into many aspects of daily life. Despite this technological development, many people remain skeptical of such agents. Conversely, others might have excessive confidence in them. Therefore, establishing an appropriate level of trust is crucial to the successful deployment of IAA in everyday contexts. Virtual Reality (VR) is another domain where IAA play a significant role, yet its experiential and immersive character particularly allows for new ways of interaction and tackling trust-related issues. In this article, we provide an overview of the numerous factors involved in establishing trust between users and IAA, spanning scientific disciplines as diverse as psychology, philosophy, sociology, computer science, and economics. Focusing on VR, we discuss the different types and definitions of trust and identify foundational factors classified into three interrelated dimensions: Human-Technology, Human-System, and Interpersonal. Based on this taxonomy, we identify open issues and a research agenda towards facilitating the study of trustful interaction and collaboration between users and IAA in VR settings.
format	article
author	Ningyuan Sun Jean Botev
author_facet	Ningyuan Sun Jean Botev
author_sort	Ningyuan Sun
title	Intelligent autonomous agents and trust in virtual reality
title_short	Intelligent autonomous agents and trust in virtual reality
title_full	Intelligent autonomous agents and trust in virtual reality
title_fullStr	Intelligent autonomous agents and trust in virtual reality
title_full_unstemmed	Intelligent autonomous agents and trust in virtual reality
title_sort	intelligent autonomous agents and trust in virtual reality
publisher	Elsevier
publishDate	2021
url	https://doaj.org/article/a5ae8f0338454d4f96a615c53d002bc4
work_keys_str_mv	AT ningyuansun intelligentautonomousagentsandtrustinvirtualreality AT jeanbotev intelligentautonomousagentsandtrustinvirtualreality
_version_	1718405562555695104

Intelligent autonomous agents and trust in virtual reality

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