Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory

Libraries around the world use Springshare library products to expand their reference and information literacy services. The scholarly literature primarily addresses the use of Springshare’s LibGuides and LibChat in academic libraries. During the COVID-19 pandemic, virtual reference became the norm...

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Autores principales:	Moyer, Elizabeth, Hayes,Sarah Lynn, Mittrach, Michelle Aileen
Formato:	article
Lenguaje:	EN
Publicado:	Marketing Libraries Journal 2021
Materias:	springshare libguides libchat covid-19 virtual reference los alamos national laboratory Bibliography. Library science. Information resources Z
Acceso en línea:	https://doaj.org/article/a77a028f322f4a13bfc3e472f993a895
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spelling	oai:doaj.org-article:a77a028f322f4a13bfc3e472f993a8952021-11-11T14:45:59ZPromoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory2475-8116https://doaj.org/article/a77a028f322f4a13bfc3e472f993a8952021-11-01T00:00:00Zhttps://journal.marketinglibraries.org/fall2021/10_MLJv5i2.pdfhttps://doaj.org/toc/2475-8116Libraries around the world use Springshare library products to expand their reference and information literacy services. The scholarly literature primarily addresses the use of Springshare’s LibGuides and LibChat in academic libraries. During the COVID-19 pandemic, virtual reference became the norm at all types of libraries, many turning to new tools to serve their patrons. This article describes the implementation and marketing of LibGuides and LibChat applications at the Los Alamos National Laboratory Research Library at the Los Alamos National Laboratory (LANL). These Springshare tools helped the LANL Research Library close service gaps during the COVID-19 work from home initiative at LANL.Moyer, Elizabeth Hayes,Sarah Lynn Mittrach, Michelle Aileen Marketing Libraries Journalarticlespringsharelibguideslibchatcovid-19virtual referencelos alamos national laboratoryBibliography. Library science. Information resourcesZENMarketing Libraries Journal, Vol 5, Iss 2, Pp 160-177 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	springshare libguides libchat covid-19 virtual reference los alamos national laboratory Bibliography. Library science. Information resources Z
spellingShingle	springshare libguides libchat covid-19 virtual reference los alamos national laboratory Bibliography. Library science. Information resources Z Moyer, Elizabeth Hayes,Sarah Lynn Mittrach, Michelle Aileen Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory
description	Libraries around the world use Springshare library products to expand their reference and information literacy services. The scholarly literature primarily addresses the use of Springshare’s LibGuides and LibChat in academic libraries. During the COVID-19 pandemic, virtual reference became the norm at all types of libraries, many turning to new tools to serve their patrons. This article describes the implementation and marketing of LibGuides and LibChat applications at the Los Alamos National Laboratory Research Library at the Los Alamos National Laboratory (LANL). These Springshare tools helped the LANL Research Library close service gaps during the COVID-19 work from home initiative at LANL.
format	article
author	Moyer, Elizabeth Hayes,Sarah Lynn Mittrach, Michelle Aileen
author_facet	Moyer, Elizabeth Hayes,Sarah Lynn Mittrach, Michelle Aileen
author_sort	Moyer, Elizabeth
title	Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory
title_short	Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory
title_full	Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory
title_fullStr	Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory
title_full_unstemmed	Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory
title_sort	promoting a rapid deployment of new services for remote reference at a national laboratory
publisher	Marketing Libraries Journal
publishDate	2021
url	https://doaj.org/article/a77a028f322f4a13bfc3e472f993a895
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Promoting a Rapid Deployment of New Services for Remote Reference at a National Laboratory

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