Service management and guest satisfaction for the hotel industry in Abeokuta, Nigeria
This study investigates the impact of service management on guest satisfaction in the hotel industry in five medium hotels in Abeokuta, Southwest Nigeria. A sample size of 154 was selected for the study, in which 102 usable responses were analyzed in inferential statistics for means and standard dev...
Guardado en:
Autor principal: | Chigozie-Nwokorie Edwin |
---|---|
Formato: | article |
Lenguaje: | EN SR |
Publicado: |
University of Novi Sad, Faculty of Sciences, Department of Geography, Tourism and Hotel Management, Novi Sad
2021
|
Materias: | |
Acceso en línea: | https://doaj.org/article/a786a4e524984b27aa1c43f7d31471cf |
Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
-
THE EFFECT OF THE SERVICE QUALITY TO THE CONSUMER/GUEST SATISFACTION IN RESTAURANT BUSINESS: A SURVEY IN PROVINCE OF ÇANAKKALE
por: Turgay BUCAK, et al.
Publicado: (2019) -
Filipinas at Copenhagen Hotels 1970s-1990s: The European 'Guest Worker' Era Revisited
por: Nina Trige Andersen
Publicado: (2018) -
The Effect of Color in Airbnb Listings on Guest Ratings
por: Hyunkyu JANG
Publicado: (2021) -
Tackling Food Waste in All-Inclusive Resort Hotels in Egypt
por: Ahmed E. Abu Elnasr, et al.
Publicado: (2021) -
Nursing homes as the perspective and reality of guest workers in old age
por: Ljubica Milosavljević, et al.
Publicado: (2016)