Social capital and firm operational performance: The mediating roles of knowledge sharing

Personal or private relationships between leaders of construction firms and government officials are critical to a firm’s market success because they provide access to valuable information that their competitors do not. This study was carried out to investigate the associations between social capita...

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Autor principal: Minh-Tri Ha
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/a9b0d5e689214704873f1497964c918b
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spelling oai:doaj.org-article:a9b0d5e689214704873f1497964c918b2021-12-02T18:04:38ZSocial capital and firm operational performance: The mediating roles of knowledge sharing2331-197510.1080/23311975.2021.1973237https://doaj.org/article/a9b0d5e689214704873f1497964c918b2021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1973237https://doaj.org/toc/2331-1975Personal or private relationships between leaders of construction firms and government officials are critical to a firm’s market success because they provide access to valuable information that their competitors do not. This study was carried out to investigate the associations between social capital dimensions, the sharing of knowledge and firm operational performance of small and medium-sized enterprises (SMEs) in the construction sector. Our study utilised a questionnaire-based survey design to gather online data using a convenience sampling method. To test the hypotheses, data obtained from 346 SMEs were analysed using structural equation modelling. Overall, other than the connection between structural social capital and explicit knowledge sharing, all social capital dimensions had a positive impact on both explicit and tacit knowledge sharing. Furthermore, explicit and tacit knowledge sharing positively influenced firm operational performance. Surprisingly, only cognitive social capital dimension was found to affect operational performance directly. Our study offers several practical implications regarding how firms can enhance improved operational performance in relation to advocating social capital dimensions and the sharing of knowledge.Minh-Tri HaTaylor & Francis Grouparticleconstructionknowledge sharingoperational performancesmessocial capitalvietnamBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution DOAJ
collection DOAJ
language EN
topic construction
knowledge sharing
operational performance
smes
social capital
vietnam
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle construction
knowledge sharing
operational performance
smes
social capital
vietnam
Business
HF5001-6182
Management. Industrial management
HD28-70
Minh-Tri Ha
Social capital and firm operational performance: The mediating roles of knowledge sharing
description Personal or private relationships between leaders of construction firms and government officials are critical to a firm’s market success because they provide access to valuable information that their competitors do not. This study was carried out to investigate the associations between social capital dimensions, the sharing of knowledge and firm operational performance of small and medium-sized enterprises (SMEs) in the construction sector. Our study utilised a questionnaire-based survey design to gather online data using a convenience sampling method. To test the hypotheses, data obtained from 346 SMEs were analysed using structural equation modelling. Overall, other than the connection between structural social capital and explicit knowledge sharing, all social capital dimensions had a positive impact on both explicit and tacit knowledge sharing. Furthermore, explicit and tacit knowledge sharing positively influenced firm operational performance. Surprisingly, only cognitive social capital dimension was found to affect operational performance directly. Our study offers several practical implications regarding how firms can enhance improved operational performance in relation to advocating social capital dimensions and the sharing of knowledge.
format article
author Minh-Tri Ha
author_facet Minh-Tri Ha
author_sort Minh-Tri Ha
title Social capital and firm operational performance: The mediating roles of knowledge sharing
title_short Social capital and firm operational performance: The mediating roles of knowledge sharing
title_full Social capital and firm operational performance: The mediating roles of knowledge sharing
title_fullStr Social capital and firm operational performance: The mediating roles of knowledge sharing
title_full_unstemmed Social capital and firm operational performance: The mediating roles of knowledge sharing
title_sort social capital and firm operational performance: the mediating roles of knowledge sharing
publisher Taylor & Francis Group
publishDate 2021
url https://doaj.org/article/a9b0d5e689214704873f1497964c918b
work_keys_str_mv AT minhtriha socialcapitalandfirmoperationalperformancethemediatingrolesofknowledgesharing
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