Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce) are increasingly using technologies to support individuals with mental health challenges between clinical encounters. The use of technology by peers has been significantly increased...
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The Beryl Institute
2021
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oai:doaj.org-article:a9c24dbf01754ea3850e3c0b3c03856f2021-11-15T04:34:02ZCo-production development of a decision support tool for peers and service users to choose technologies to support recovery2372-0247https://doaj.org/article/a9c24dbf01754ea3850e3c0b3c03856f2021-11-01T00:00:00Zhttps://pxjournal.org/journal/vol8/iss3/7https://doaj.org/toc/2372-0247Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce) are increasingly using technologies to support individuals with mental health challenges between clinical encounters. The use of technology by peers has been significantly increased During COVID-19. Despite the wide array of technologies available, there is no framework designed specifically for peer support specialists and service users to select technologies to support their personal recovery. The objective of the study was to develop a <em>Decision-Support Tool for Peer Support Specialists and Service Users </em>to facilitate shared decision-making when choosing technologies to support personal recovery. The study used an iterative co-production process, including item formulation and a series of group cognitive interviews with peer support specialists and service users (<em>n</em>=9; <em>n</em>=9, <em>n</em>=4). The total sample included 22 participants: peer support specialists (<em>n</em>=18, 81.8%) and service users (<em>n</em>=4, 18.2%). The final version of the <em>Decision-Support Tool for Peer Support Specialists and Service Users (D-SPSS)</em>, includes 8 domains: (1) privacy and security; (2) cost; (3) usability; (4) accessibility; (5) inclusion and equity; (6) recovery principles; (7) personalized for service users’ needs; and (8) device set-up. Our study found that involving peer support specialists and service users in the design and co-production phase of a decision-support tool is feasible and has the potential to empower both peer support specialists and service users, and potentially increase engagement in the use of technologies that support individuals’ recovery from traditional clinical encounters. <strong>Experience Framework</strong> This article is associated with the Innovation & Technology lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Innovation%20%26%20Technology%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-InnovationTechnology">Access other resources</a> related to this lens</li> </ul>Mbita MbaoYaara Zisman IlaniAli GoldAmanda MyersRobert WalkerKaren FortunaThe Beryl Institutearticlepeer support specialistmental healthrecoverydecision-support toolsshared decision makingMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2021) |
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peer support specialist mental health recovery decision-support tools shared decision making Medicine (General) R5-920 Public aspects of medicine RA1-1270 |
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peer support specialist mental health recovery decision-support tools shared decision making Medicine (General) R5-920 Public aspects of medicine RA1-1270 Mbita Mbao Yaara Zisman Ilani Ali Gold Amanda Myers Robert Walker Karen Fortuna Co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
description |
Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce) are increasingly using technologies to support individuals with mental health challenges between clinical encounters. The use of technology by peers has been significantly increased During COVID-19. Despite the wide array of technologies available, there is no framework designed specifically for peer support specialists and service users to select technologies to support their personal recovery. The objective of the study was to develop a <em>Decision-Support Tool for Peer Support Specialists and Service Users </em>to facilitate shared decision-making when choosing technologies to support personal recovery. The study used an iterative co-production process, including item formulation and a series of group cognitive interviews with peer support specialists and service users (<em>n</em>=9; <em>n</em>=9, <em>n</em>=4). The total sample included 22 participants: peer support specialists (<em>n</em>=18, 81.8%) and service users (<em>n</em>=4, 18.2%). The final version of the <em>Decision-Support Tool for Peer Support Specialists and Service Users (D-SPSS)</em>, includes 8 domains: (1) privacy and security; (2) cost; (3) usability; (4) accessibility; (5) inclusion and equity; (6) recovery principles; (7) personalized for service users’ needs; and (8) device set-up. Our study found that involving peer support specialists and service users in the design and co-production phase of a decision-support tool is feasible and has the potential to empower both peer support specialists and service users, and potentially increase engagement in the use of technologies that support individuals’ recovery from traditional clinical encounters.
<strong>Experience Framework</strong>
This article is associated with the Innovation & Technology lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Innovation%20%26%20Technology%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-InnovationTechnology">Access other resources</a> related to this lens</li> </ul> |
format |
article |
author |
Mbita Mbao Yaara Zisman Ilani Ali Gold Amanda Myers Robert Walker Karen Fortuna |
author_facet |
Mbita Mbao Yaara Zisman Ilani Ali Gold Amanda Myers Robert Walker Karen Fortuna |
author_sort |
Mbita Mbao |
title |
Co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
title_short |
Co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
title_full |
Co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
title_fullStr |
Co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
title_full_unstemmed |
Co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
title_sort |
co-production development of a decision support tool for peers and service users to choose technologies to support recovery |
publisher |
The Beryl Institute |
publishDate |
2021 |
url |
https://doaj.org/article/a9c24dbf01754ea3850e3c0b3c03856f |
work_keys_str_mv |
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