Co-production development of a decision support tool for peers and service users to choose technologies to support recovery

Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce) are increasingly using technologies to support individuals with mental health challenges between clinical encounters. The use of technology by peers has been significantly increased...

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Autores principales: Mbita Mbao, Yaara Zisman Ilani, Ali Gold, Amanda Myers, Robert Walker, Karen Fortuna
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Lenguaje:EN
Publicado: The Beryl Institute 2021
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Acceso en línea:https://doaj.org/article/a9c24dbf01754ea3850e3c0b3c03856f
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spelling oai:doaj.org-article:a9c24dbf01754ea3850e3c0b3c03856f2021-11-15T04:34:02ZCo-production development of a decision support tool for peers and service users to choose technologies to support recovery2372-0247https://doaj.org/article/a9c24dbf01754ea3850e3c0b3c03856f2021-11-01T00:00:00Zhttps://pxjournal.org/journal/vol8/iss3/7https://doaj.org/toc/2372-0247Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce) are increasingly using technologies to support individuals with mental health challenges between clinical encounters. The use of technology by peers has been significantly increased During COVID-19. Despite the wide array of technologies available, there is no framework designed specifically for peer support specialists and service users to select technologies to support their personal recovery. The objective of the study was to develop a <em>Decision-Support Tool for Peer Support Specialists and Service Users </em>to facilitate shared decision-making when choosing technologies to support personal recovery. The study used an iterative co-production process, including item formulation and a series of group cognitive interviews with peer support specialists and service users (<em>n</em>=9; <em>n</em>=9, <em>n</em>=4). The total sample included 22 participants: peer support specialists (<em>n</em>=18, 81.8%) and service users (<em>n</em>=4, 18.2%). The final version of the <em>Decision-Support Tool for Peer Support Specialists and Service Users (D-SPSS)</em>, includes 8 domains: (1) privacy and security; (2) cost; (3) usability; (4) accessibility; (5) inclusion and equity; (6) recovery principles; (7) personalized for service users’ needs; and (8) device set-up. Our study found that involving peer support specialists and service users in the design and co-production phase of a decision-support tool is feasible and has the potential to empower both peer support specialists and service users, and potentially increase engagement in the use of technologies that support individuals’ recovery from traditional clinical encounters. <strong>Experience Framework</strong> This article is associated with the Innovation & Technology lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Innovation%20%26%20Technology%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-InnovationTechnology">Access other resources</a> related to this lens</li> </ul>Mbita MbaoYaara Zisman IlaniAli GoldAmanda MyersRobert WalkerKaren FortunaThe Beryl Institutearticlepeer support specialistmental healthrecoverydecision-support toolsshared decision makingMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2021)
institution DOAJ
collection DOAJ
language EN
topic peer support specialist
mental health
recovery
decision-support tools
shared decision making
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle peer support specialist
mental health
recovery
decision-support tools
shared decision making
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Mbita Mbao
Yaara Zisman Ilani
Ali Gold
Amanda Myers
Robert Walker
Karen Fortuna
Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
description Peer support specialists (i.e., lay interventionists representing one of the fastest-growing mental health workforce) are increasingly using technologies to support individuals with mental health challenges between clinical encounters. The use of technology by peers has been significantly increased During COVID-19. Despite the wide array of technologies available, there is no framework designed specifically for peer support specialists and service users to select technologies to support their personal recovery. The objective of the study was to develop a <em>Decision-Support Tool for Peer Support Specialists and Service Users </em>to facilitate shared decision-making when choosing technologies to support personal recovery. The study used an iterative co-production process, including item formulation and a series of group cognitive interviews with peer support specialists and service users (<em>n</em>=9; <em>n</em>=9, <em>n</em>=4). The total sample included 22 participants: peer support specialists (<em>n</em>=18, 81.8%) and service users (<em>n</em>=4, 18.2%). The final version of the <em>Decision-Support Tool for Peer Support Specialists and Service Users (D-SPSS)</em>, includes 8 domains: (1) privacy and security; (2) cost; (3) usability; (4) accessibility; (5) inclusion and equity; (6) recovery principles; (7) personalized for service users’ needs; and (8) device set-up. Our study found that involving peer support specialists and service users in the design and co-production phase of a decision-support tool is feasible and has the potential to empower both peer support specialists and service users, and potentially increase engagement in the use of technologies that support individuals’ recovery from traditional clinical encounters. <strong>Experience Framework</strong> This article is associated with the Innovation & Technology lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Innovation%20%26%20Technology%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-InnovationTechnology">Access other resources</a> related to this lens</li> </ul>
format article
author Mbita Mbao
Yaara Zisman Ilani
Ali Gold
Amanda Myers
Robert Walker
Karen Fortuna
author_facet Mbita Mbao
Yaara Zisman Ilani
Ali Gold
Amanda Myers
Robert Walker
Karen Fortuna
author_sort Mbita Mbao
title Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
title_short Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
title_full Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
title_fullStr Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
title_full_unstemmed Co-production development of a decision support tool for peers and service users to choose technologies to support recovery
title_sort co-production development of a decision support tool for peers and service users to choose technologies to support recovery
publisher The Beryl Institute
publishDate 2021
url https://doaj.org/article/a9c24dbf01754ea3850e3c0b3c03856f
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