COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout

We analyze burnout in a sample of commercial workers in Spain and its relationship with sociodemographic variables, personality, and concern about the influence of the COVID-19 pandemic on their jobs through a cross-sectional design. Participants (<i>n</i> = 614) answered an online surve...

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Autores principales: Ana María Rodríguez-López, Susana Rubio-Valdehita
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Lenguaje:EN
Publicado: MDPI AG 2021
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spelling oai:doaj.org-article:a9f0a633d49544db9d31360070b0341a2021-11-25T19:05:25ZCOVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout10.3390/su1322129082071-1050https://doaj.org/article/a9f0a633d49544db9d31360070b0341a2021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12908https://doaj.org/toc/2071-1050We analyze burnout in a sample of commercial workers in Spain and its relationship with sociodemographic variables, personality, and concern about the influence of the COVID-19 pandemic on their jobs through a cross-sectional design. Participants (<i>n</i> = 614) answered an online survey, including questions about sociodemographic data, concern, NEO-FFI (personality), and MBI (burnout syndrome). The survey took place from October 2020 to May 2021. We assessed the relationships between sociodemographic variables, pandemic concern, and personality as predictors of burnout by hierarchical regression analysis and then tested using SEM (structural equation models). The proposed model showed adequate goodness-of-fit indices. The results of the present study suggest that the COVID-19 pandemic had little effect to the development of burnout syndrome in commerce employees. However, in agreement with previous literature, the present study shows that personality has a significant role in predicting burnout. Neuroticism, introversion, conscientiousness, and agreeableness were strong predictors for burnout dimensions. In addition, we found that personality directly affected the pandemic concern: individuals with high levels of Neuroticism and low levels of extraversion, agreeableness, and conscientiousness have more pandemic concerns. In conclusion, personality is an important factor that affects the level of workers’ concern about the influence of the pandemic on their job and the development of burnout syndrome. Furthermore, although we found significant differences between groups formed by various sociodemographic characteristics, the conclusion regarding this type of variable is that their ability to predict burnout is deficient.Ana María Rodríguez-LópezSusana Rubio-ValdehitaMDPI AGarticleburnoutpersonalityCOVID-19pandemiccommerce sectorSpainEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12908, p 12908 (2021)
institution DOAJ
collection DOAJ
language EN
topic burnout
personality
COVID-19
pandemic
commerce sector
Spain
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle burnout
personality
COVID-19
pandemic
commerce sector
Spain
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Ana María Rodríguez-López
Susana Rubio-Valdehita
COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout
description We analyze burnout in a sample of commercial workers in Spain and its relationship with sociodemographic variables, personality, and concern about the influence of the COVID-19 pandemic on their jobs through a cross-sectional design. Participants (<i>n</i> = 614) answered an online survey, including questions about sociodemographic data, concern, NEO-FFI (personality), and MBI (burnout syndrome). The survey took place from October 2020 to May 2021. We assessed the relationships between sociodemographic variables, pandemic concern, and personality as predictors of burnout by hierarchical regression analysis and then tested using SEM (structural equation models). The proposed model showed adequate goodness-of-fit indices. The results of the present study suggest that the COVID-19 pandemic had little effect to the development of burnout syndrome in commerce employees. However, in agreement with previous literature, the present study shows that personality has a significant role in predicting burnout. Neuroticism, introversion, conscientiousness, and agreeableness were strong predictors for burnout dimensions. In addition, we found that personality directly affected the pandemic concern: individuals with high levels of Neuroticism and low levels of extraversion, agreeableness, and conscientiousness have more pandemic concerns. In conclusion, personality is an important factor that affects the level of workers’ concern about the influence of the pandemic on their job and the development of burnout syndrome. Furthermore, although we found significant differences between groups formed by various sociodemographic characteristics, the conclusion regarding this type of variable is that their ability to predict burnout is deficient.
format article
author Ana María Rodríguez-López
Susana Rubio-Valdehita
author_facet Ana María Rodríguez-López
Susana Rubio-Valdehita
author_sort Ana María Rodríguez-López
title COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout
title_short COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout
title_full COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout
title_fullStr COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout
title_full_unstemmed COVID-19 Concerns and Personality of Commerce Workers: Its Influence on Burnout
title_sort covid-19 concerns and personality of commerce workers: its influence on burnout
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/a9f0a633d49544db9d31360070b0341a
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