The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study

This study assesses the impact of human resource managers on the effectiveness of hotel branding with reference to Jordanian hotel industry. The study followed a cross-sectional design in which data was collected through a questionnaire-based survey. Subsequently, the collected data were analysed us...

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Autor principal: Naser Khdour
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/ab7a4fcd66544c379ad1ace99bbd4663
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spelling oai:doaj.org-article:ab7a4fcd66544c379ad1ace99bbd46632021-12-02T14:19:31ZThe role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study2331-197510.1080/23311975.2021.1875535https://doaj.org/article/ab7a4fcd66544c379ad1ace99bbd46632021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1875535https://doaj.org/toc/2331-1975This study assesses the impact of human resource managers on the effectiveness of hotel branding with reference to Jordanian hotel industry. The study followed a cross-sectional design in which data was collected through a questionnaire-based survey. Subsequently, the collected data were analysed using descriptive and multiple regression analysis. Findings of the study revealed that job satisfaction of the employee, employee effectiveness, employee selection, and employee retention strongly and significantly impact the brand promotion and are the focus of interest of HR managers. The results concluded that effective HR policies and practices can ensure improved performance of the hotel sector.Naser KhdourTaylor & Francis Grouparticlehuman resource practicesbrand performancehospitality industryhotelsjordanBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution DOAJ
collection DOAJ
language EN
topic human resource practices
brand performance
hospitality industry
hotels
jordan
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle human resource practices
brand performance
hospitality industry
hotels
jordan
Business
HF5001-6182
Management. Industrial management
HD28-70
Naser Khdour
The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study
description This study assesses the impact of human resource managers on the effectiveness of hotel branding with reference to Jordanian hotel industry. The study followed a cross-sectional design in which data was collected through a questionnaire-based survey. Subsequently, the collected data were analysed using descriptive and multiple regression analysis. Findings of the study revealed that job satisfaction of the employee, employee effectiveness, employee selection, and employee retention strongly and significantly impact the brand promotion and are the focus of interest of HR managers. The results concluded that effective HR policies and practices can ensure improved performance of the hotel sector.
format article
author Naser Khdour
author_facet Naser Khdour
author_sort Naser Khdour
title The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study
title_short The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study
title_full The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study
title_fullStr The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study
title_full_unstemmed The role of human resource managers in the promotion of hotel sector as a brand in Jordanian hotel industry - a cross-sectional study
title_sort role of human resource managers in the promotion of hotel sector as a brand in jordanian hotel industry - a cross-sectional study
publisher Taylor & Francis Group
publishDate 2021
url https://doaj.org/article/ab7a4fcd66544c379ad1ace99bbd4663
work_keys_str_mv AT naserkhdour theroleofhumanresourcemanagersinthepromotionofhotelsectorasabrandinjordanianhotelindustryacrosssectionalstudy
AT naserkhdour roleofhumanresourcemanagersinthepromotionofhotelsectorasabrandinjordanianhotelindustryacrosssectionalstudy
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