Integrating person directed care into the client experience

Culture Change leaders in long term care have identified creative ways to implement a model of Person Directed Care to improve the client experience by providing choice, instilling dignity, and fostering deep relationships among its community members. One organization created an environment of care...

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Autores principales: Tammy Marshall, Joann Reinhardt, Orah Burack, Audrey Weiner
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2017
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Acceso en línea:https://doaj.org/article/ac8b3da5a8df427ca26979396a8cd9c5
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spelling oai:doaj.org-article:ac8b3da5a8df427ca26979396a8cd9c52021-11-15T04:22:04ZIntegrating person directed care into the client experience2372-0247https://doaj.org/article/ac8b3da5a8df427ca26979396a8cd9c52017-07-01T00:00:00Zhttps://pxjournal.org/journal/vol4/iss2/6https://doaj.org/toc/2372-0247Culture Change leaders in long term care have identified creative ways to implement a model of Person Directed Care to improve the client experience by providing choice, instilling dignity, and fostering deep relationships among its community members. One organization created an environment of care called ”The Small House” and educated its’ workforce using the Green House® Project Legacy Alignment program to redesign the organizational structure, experience and environment. Interviews were conducted with elders, staff, and family members (N=20) about their experiences living, working or visiting a Small House as compared to experiences in their previous dwelling, a traditional nursing home. They were asked to describe the biggest difference between the Small House and the traditional nursing home model, and the differences in the two models in terms of the food, personal care, and relationships. Study participants were also asked to rate on a likert scale satisfaction with their experiences in the traditional nursing home and the Small House. Results showed that satisfaction ratings were higher among all groups living, working, or visiting the Small House compared to the traditional nursing home setting. The themes that emerged most often in comparing the Small House homes to the traditional nursing home included choice, homelike atmosphere, positive sensory environment, and evidence of close relationships in the Small House. The Small House homes studied in this qualitative investigation appear to have captured the important elements that create real home and consistent care partners who know the elders deeply to keep them comfortable and engaged.Tammy MarshallJoann ReinhardtOrah BurackAudrey WeinerThe Beryl Institutearticleperson-directed careclient experienceworkforcefamily satisfactionrelationshipsengagementMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2017)
institution DOAJ
collection DOAJ
language EN
topic person-directed care
client experience
workforce
family satisfaction
relationships
engagement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle person-directed care
client experience
workforce
family satisfaction
relationships
engagement
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Tammy Marshall
Joann Reinhardt
Orah Burack
Audrey Weiner
Integrating person directed care into the client experience
description Culture Change leaders in long term care have identified creative ways to implement a model of Person Directed Care to improve the client experience by providing choice, instilling dignity, and fostering deep relationships among its community members. One organization created an environment of care called ”The Small House” and educated its’ workforce using the Green House® Project Legacy Alignment program to redesign the organizational structure, experience and environment. Interviews were conducted with elders, staff, and family members (N=20) about their experiences living, working or visiting a Small House as compared to experiences in their previous dwelling, a traditional nursing home. They were asked to describe the biggest difference between the Small House and the traditional nursing home model, and the differences in the two models in terms of the food, personal care, and relationships. Study participants were also asked to rate on a likert scale satisfaction with their experiences in the traditional nursing home and the Small House. Results showed that satisfaction ratings were higher among all groups living, working, or visiting the Small House compared to the traditional nursing home setting. The themes that emerged most often in comparing the Small House homes to the traditional nursing home included choice, homelike atmosphere, positive sensory environment, and evidence of close relationships in the Small House. The Small House homes studied in this qualitative investigation appear to have captured the important elements that create real home and consistent care partners who know the elders deeply to keep them comfortable and engaged.
format article
author Tammy Marshall
Joann Reinhardt
Orah Burack
Audrey Weiner
author_facet Tammy Marshall
Joann Reinhardt
Orah Burack
Audrey Weiner
author_sort Tammy Marshall
title Integrating person directed care into the client experience
title_short Integrating person directed care into the client experience
title_full Integrating person directed care into the client experience
title_fullStr Integrating person directed care into the client experience
title_full_unstemmed Integrating person directed care into the client experience
title_sort integrating person directed care into the client experience
publisher The Beryl Institute
publishDate 2017
url https://doaj.org/article/ac8b3da5a8df427ca26979396a8cd9c5
work_keys_str_mv AT tammymarshall integratingpersondirectedcareintotheclientexperience
AT joannreinhardt integratingpersondirectedcareintotheclientexperience
AT orahburack integratingpersondirectedcareintotheclientexperience
AT audreyweiner integratingpersondirectedcareintotheclientexperience
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