TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are disc...
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Publishing House of the State University of Management
2017
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oai:doaj.org-article:ae021646123b467dab14be49cffed6532021-12-03T07:43:20ZTO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY1816-42772686-8415https://doaj.org/article/ae021646123b467dab14be49cffed6532017-01-01T00:00:00Zhttps://vestnik.guu.ru/jour/article/view/570https://doaj.org/toc/1816-4277https://doaj.org/toc/2686-8415The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are discovered. The advantages and disadvantages of approaches to customer loyalty are identified.T. PanovaPublishing House of the State University of Managementarticleloyaltycustomerautomotive businessmarketingthe emotional aspect of customer loyaltythe rational aspect of customer loyaltySociology (General)HM401-1281Economics as a scienceHB71-74RUВестник университета, Vol 0, Iss 1, Pp 157-159 (2017) |
institution |
DOAJ |
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DOAJ |
language |
RU |
topic |
loyalty customer automotive business marketing the emotional aspect of customer loyalty the rational aspect of customer loyalty Sociology (General) HM401-1281 Economics as a science HB71-74 |
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loyalty customer automotive business marketing the emotional aspect of customer loyalty the rational aspect of customer loyalty Sociology (General) HM401-1281 Economics as a science HB71-74 T. Panova TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY |
description |
The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are discovered. The advantages and disadvantages of approaches to customer loyalty are identified. |
format |
article |
author |
T. Panova |
author_facet |
T. Panova |
author_sort |
T. Panova |
title |
TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY |
title_short |
TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY |
title_full |
TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY |
title_fullStr |
TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY |
title_full_unstemmed |
TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY |
title_sort |
to the analysis of domestic and foreign experience of investigation in customer loyalty |
publisher |
Publishing House of the State University of Management |
publishDate |
2017 |
url |
https://doaj.org/article/ae021646123b467dab14be49cffed653 |
work_keys_str_mv |
AT tpanova totheanalysisofdomesticandforeignexperienceofinvestigationincustomerloyalty |
_version_ |
1718373712146726912 |