TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY

The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are disc...

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Autor principal: T. Panova
Formato: article
Lenguaje:RU
Publicado: Publishing House of the State University of Management 2017
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Acceso en línea:https://doaj.org/article/ae021646123b467dab14be49cffed653
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spelling oai:doaj.org-article:ae021646123b467dab14be49cffed6532021-12-03T07:43:20ZTO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY1816-42772686-8415https://doaj.org/article/ae021646123b467dab14be49cffed6532017-01-01T00:00:00Zhttps://vestnik.guu.ru/jour/article/view/570https://doaj.org/toc/1816-4277https://doaj.org/toc/2686-8415The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are discovered. The advantages and disadvantages of approaches to customer loyalty are identified.T. PanovaPublishing House of the State University of Managementarticleloyaltycustomerautomotive businessmarketingthe emotional aspect of customer loyaltythe rational aspect of customer loyaltySociology (General)HM401-1281Economics as a scienceHB71-74RUВестник университета, Vol 0, Iss 1, Pp 157-159 (2017)
institution DOAJ
collection DOAJ
language RU
topic loyalty
customer
automotive business
marketing
the emotional aspect of customer loyalty
the rational aspect of customer loyalty
Sociology (General)
HM401-1281
Economics as a science
HB71-74
spellingShingle loyalty
customer
automotive business
marketing
the emotional aspect of customer loyalty
the rational aspect of customer loyalty
Sociology (General)
HM401-1281
Economics as a science
HB71-74
T. Panova
TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
description The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and rational aspects of customer loyalty are discovered. The advantages and disadvantages of approaches to customer loyalty are identified.
format article
author T. Panova
author_facet T. Panova
author_sort T. Panova
title TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
title_short TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
title_full TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
title_fullStr TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
title_full_unstemmed TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY
title_sort to the analysis of domestic and foreign experience of investigation in customer loyalty
publisher Publishing House of the State University of Management
publishDate 2017
url https://doaj.org/article/ae021646123b467dab14be49cffed653
work_keys_str_mv AT tpanova totheanalysisofdomesticandforeignexperienceofinvestigationincustomerloyalty
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