TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET

The features of supply and demand in the service market, the main trends in the market of household services, its dynamics for the period from 2010 to the present in the Russian Federation have been considered. The level of influence of marketing tools on the customer’s perception (collaboration, fu...

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Autores principales: A. N. Krylov, G. P. Kuzina, A. I. Mozgovoy
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Lenguaje:RU
Publicado: Publishing House of the State University of Management 2020
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Acceso en línea:https://doaj.org/article/ae118dbad4d74a2682b8d4b2cec92f20
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spelling oai:doaj.org-article:ae118dbad4d74a2682b8d4b2cec92f202021-12-03T07:43:32ZTOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET1816-42772686-841510.26425/1816-4277-2020-5-135-142https://doaj.org/article/ae118dbad4d74a2682b8d4b2cec92f202020-07-01T00:00:00Zhttps://vestnik.guu.ru/jour/article/view/2235https://doaj.org/toc/1816-4277https://doaj.org/toc/2686-8415The features of supply and demand in the service market, the main trends in the market of household services, its dynamics for the period from 2010 to the present in the Russian Federation have been considered. The level of influence of marketing tools on the customer’s perception (collaboration, full information about the service, advertising campaign, employee motivation, presentation of new products, etc.) has been studied, the results of the study have been given, the main measures for creating demand for a company providing consumer services, event budget have been defined. An economic assessment of the effectiveness of the proposed measures in the form of an expected increase in revenue and payback periods has been given. Using the proposed set of measures will allow you to actively influence the process of forming the company’s demand in the market of household services.A. N. KrylovG. P. KuzinaA. I. MozgovoyPublishing House of the State University of Managementarticleservice marketdemand generationmarketing toolscollaborationbusiness diversificationemployee motivationspecial offersloyalty programSociology (General)HM401-1281Economics as a scienceHB71-74RUВестник университета, Vol 0, Iss 5, Pp 135-142 (2020)
institution DOAJ
collection DOAJ
language RU
topic service market
demand generation
marketing tools
collaboration
business diversification
employee motivation
special offers
loyalty program
Sociology (General)
HM401-1281
Economics as a science
HB71-74
spellingShingle service market
demand generation
marketing tools
collaboration
business diversification
employee motivation
special offers
loyalty program
Sociology (General)
HM401-1281
Economics as a science
HB71-74
A. N. Krylov
G. P. Kuzina
A. I. Mozgovoy
TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET
description The features of supply and demand in the service market, the main trends in the market of household services, its dynamics for the period from 2010 to the present in the Russian Federation have been considered. The level of influence of marketing tools on the customer’s perception (collaboration, full information about the service, advertising campaign, employee motivation, presentation of new products, etc.) has been studied, the results of the study have been given, the main measures for creating demand for a company providing consumer services, event budget have been defined. An economic assessment of the effectiveness of the proposed measures in the form of an expected increase in revenue and payback periods has been given. Using the proposed set of measures will allow you to actively influence the process of forming the company’s demand in the market of household services.
format article
author A. N. Krylov
G. P. Kuzina
A. I. Mozgovoy
author_facet A. N. Krylov
G. P. Kuzina
A. I. Mozgovoy
author_sort A. N. Krylov
title TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET
title_short TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET
title_full TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET
title_fullStr TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET
title_full_unstemmed TOWARDS THE ISSUE ON DEMAND GENERATION IN THE SERVICE MARKET
title_sort towards the issue on demand generation in the service market
publisher Publishing House of the State University of Management
publishDate 2020
url https://doaj.org/article/ae118dbad4d74a2682b8d4b2cec92f20
work_keys_str_mv AT ankrylov towardstheissueondemandgenerationintheservicemarket
AT gpkuzina towardstheissueondemandgenerationintheservicemarket
AT aimozgovoy towardstheissueondemandgenerationintheservicemarket
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