ANÁLISE DOS ANTECEDENTES E CONSEQUENTES DA QUALIDADE DO RELACIONAMENTO EM INSTITUIÇÕES DE ENSINO SUPERIOR PÚBLICAS ESTADUAIS
The main goal of this study is to a nalyze the antecedents and consequents of relationship quality of the students of public university where they study. The antecedents are perceived quality services and equity. The consequent variable is analyzed the academic loyalty. The relationship qua lity pro...
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| Main Authors: | , , |
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| Format: | article |
| Language: | ES PT |
| Published: |
Universidade Federal de Santa Catarina
2013
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| Subjects: | |
| Online Access: | https://doaj.org/article/b0bff893fab842b3b78a7556351b2826 |
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