ANÁLISE DOS ANTECEDENTES E CONSEQUENTES DA QUALIDADE DO RELACIONAMENTO EM INSTITUIÇÕES DE ENSINO SUPERIOR PÚBLICAS ESTADUAIS

The main goal of this study is to a nalyze the antecedents and consequents of relationship quality of the students of public university where they study. The antecedents are perceived quality services and equity. The consequent variable is analyzed the academic loyalty. The relationship qua lity pro...

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Bibliographic Details
Main Authors: Danielle Mantovani, Joseane Petenaci de Araújo, Paulo Henrique Muller Prado
Format: article
Language:ES
PT
Published: Universidade Federal de Santa Catarina 2013
Subjects:
Online Access:https://doaj.org/article/b0bff893fab842b3b78a7556351b2826
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