The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study

Health information-seeking behavior provides a variety of benefits, such as reducing knowledge gaps and educating individuals outside the medical office. This study aimed at evaluating if different sources used to gather information on COVID-19 could affect the willingness to undergo dental appointm...

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Autores principales:	Silvia Gallegati, Luca Aquilanti, Valerio Temperini, Gloria Polinesi, Giorgio Rappelli
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	COVID-19 mass media dental care access gender differences survey consumer perception Medicine R
Acceso en línea:	https://doaj.org/article/b16242bcfa574546a34ca2c9d71ed674
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spelling	oai:doaj.org-article:b16242bcfa574546a34ca2c9d71ed6742021-11-25T17:50:39ZThe Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study10.3390/ijerph1822120501660-46011661-7827https://doaj.org/article/b16242bcfa574546a34ca2c9d71ed6742021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/22/12050https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Health information-seeking behavior provides a variety of benefits, such as reducing knowledge gaps and educating individuals outside the medical office. This study aimed at evaluating if different sources used to gather information on COVID-19 could affect the willingness to undergo dental appointments. An anonymous survey was posted on social media. The 1003 respondents used several channels of communication, clearly distinguishing reliable from unreliable ones. Multiple logistic regression estimated the effect of different information channels on the probability of being strongly influenced by COVID-19 in accessing upcoming dental appointments. Newspapers were the most-used channel of information (61.2%), blogs and forums the least used (11.2%). Overall, the more an individual was informed, the higher was the risk of missing upcoming dental care appointments (OR 2.05, CI 1.45–2.90, <i>p</i> < 0.001). The two most reliable channels of communication were identified in journals/websites of medicine and healthcare professionals. Women proved to be more active in gathering information and relying on less secure but more personal channels, such as social media and friends and family, thus having an increased risk of being influenced by COVID-19 information regarding upcoming dental care appointments (OR 3.62, CI 0.85–15.52, <i>p</i> < 0.1 and OR 1.60, CI 1.00–2.58, <i>p</i> < 0.1, respectively). Social media should have a greater presence on the side of medical service providers to avoid distortions of information and fake news that ultimately cause fear among citizens and compromise their health. Healthcare professionals and institutions should adapt their communication channels based on the audience they want to address to optimize the education and information of the final users.Silvia GallegatiLuca AquilantiValerio TemperiniGloria PolinesiGiorgio RappelliMDPI AGarticleCOVID-19mass mediadental care accessgender differencessurveyconsumer perceptionMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 12050, p 12050 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	COVID-19 mass media dental care access gender differences survey consumer perception Medicine R
spellingShingle	COVID-19 mass media dental care access gender differences survey consumer perception Medicine R Silvia Gallegati Luca Aquilanti Valerio Temperini Gloria Polinesi Giorgio Rappelli The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study
description	Health information-seeking behavior provides a variety of benefits, such as reducing knowledge gaps and educating individuals outside the medical office. This study aimed at evaluating if different sources used to gather information on COVID-19 could affect the willingness to undergo dental appointments. An anonymous survey was posted on social media. The 1003 respondents used several channels of communication, clearly distinguishing reliable from unreliable ones. Multiple logistic regression estimated the effect of different information channels on the probability of being strongly influenced by COVID-19 in accessing upcoming dental appointments. Newspapers were the most-used channel of information (61.2%), blogs and forums the least used (11.2%). Overall, the more an individual was informed, the higher was the risk of missing upcoming dental care appointments (OR 2.05, CI 1.45–2.90, <i>p</i> < 0.001). The two most reliable channels of communication were identified in journals/websites of medicine and healthcare professionals. Women proved to be more active in gathering information and relying on less secure but more personal channels, such as social media and friends and family, thus having an increased risk of being influenced by COVID-19 information regarding upcoming dental care appointments (OR 3.62, CI 0.85–15.52, <i>p</i> < 0.1 and OR 1.60, CI 1.00–2.58, <i>p</i> < 0.1, respectively). Social media should have a greater presence on the side of medical service providers to avoid distortions of information and fake news that ultimately cause fear among citizens and compromise their health. Healthcare professionals and institutions should adapt their communication channels based on the audience they want to address to optimize the education and information of the final users.
format	article
author	Silvia Gallegati Luca Aquilanti Valerio Temperini Gloria Polinesi Giorgio Rappelli
author_facet	Silvia Gallegati Luca Aquilanti Valerio Temperini Gloria Polinesi Giorgio Rappelli
author_sort	Silvia Gallegati
title	The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study
title_short	The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study
title_full	The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study
title_fullStr	The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study
title_full_unstemmed	The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study
title_sort	impact of coronavirus information-seeking behavior on dental care access: a cross-sectional questionnaire-based study
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/b16242bcfa574546a34ca2c9d71ed674
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The Impact of Coronavirus Information-Seeking Behavior on Dental Care Access: A Cross-Sectional Questionnaire-Based Study

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