Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic

Gouverneur Health is the largest diagnostic and treatment center in New York State, and part of the New York City Health and Hospitals Corporation (HHC), a public benefit corporation with $6.7 billion in annual revenues. HHC is the largest municipal healthcare system in the United States serving 1.4...

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Autores principales:	Kenneth Feldman, Molly Lopez, Morris Gagliardi
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2014
Materias:	healthcare administration process improvement women’s health obstetrics gynecology Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/b188244082354e0f8453907efecf6fb8
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spelling	oai:doaj.org-article:b188244082354e0f8453907efecf6fb82021-11-15T03:52:33ZUsing a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic2372-0247https://doaj.org/article/b188244082354e0f8453907efecf6fb82014-11-01T00:00:00Zhttps://pxjournal.org/journal/vol1/iss2/14https://doaj.org/toc/2372-0247Gouverneur Health is the largest diagnostic and treatment center in New York State, and part of the New York City Health and Hospitals Corporation (HHC), a public benefit corporation with $6.7 billion in annual revenues. HHC is the largest municipal healthcare system in the United States serving 1.4 million patients, including more than 475,000 uninsured city residents.[1] Within Gouverneur, the Women’s Health department is committed to providing high quality services that improve patients' health and wellbeing, yet patient experience, flow, clinic access and education are in need of process improvements. To enhance patient experience and identify strategies replicable for other departments, an interdisciplinary 15-member team used an organizational improvement initiative known as a Breakthrough Value Stream Analysis (VSA) to analyze and improve a series of clinical and operational processes. Breakthrough is an organizational improvement model that HHC created in 2007 in collaboration with Simpler Consulting.Kenneth FeldmanMolly LopezMorris GagliardiThe Beryl Institutearticlehealthcare administrationprocess improvementwomen’s healthobstetricsgynecologyMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2014)
institution	DOAJ
collection	DOAJ
language	EN
topic	healthcare administration process improvement women’s health obstetrics gynecology Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	healthcare administration process improvement women’s health obstetrics gynecology Medicine (General) R5-920 Public aspects of medicine RA1-1270 Kenneth Feldman Molly Lopez Morris Gagliardi Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
description	Gouverneur Health is the largest diagnostic and treatment center in New York State, and part of the New York City Health and Hospitals Corporation (HHC), a public benefit corporation with $6.7 billion in annual revenues. HHC is the largest municipal healthcare system in the United States serving 1.4 million patients, including more than 475,000 uninsured city residents.[1] Within Gouverneur, the Women’s Health department is committed to providing high quality services that improve patients' health and wellbeing, yet patient experience, flow, clinic access and education are in need of process improvements. To enhance patient experience and identify strategies replicable for other departments, an interdisciplinary 15-member team used an organizational improvement initiative known as a Breakthrough Value Stream Analysis (VSA) to analyze and improve a series of clinical and operational processes. Breakthrough is an organizational improvement model that HHC created in 2007 in collaboration with Simpler Consulting.
format	article
author	Kenneth Feldman Molly Lopez Morris Gagliardi
author_facet	Kenneth Feldman Molly Lopez Morris Gagliardi
author_sort	Kenneth Feldman
title	Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
title_short	Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
title_full	Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
title_fullStr	Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
title_full_unstemmed	Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
title_sort	using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic
publisher	The Beryl Institute
publishDate	2014
url	https://doaj.org/article/b188244082354e0f8453907efecf6fb8
work_keys_str_mv	AT kennethfeldman usingadatadrivenorganizationalimprovementmodeltoengageaninterdisciplinaryteamintransformingapublicwomenshealthclinic AT mollylopez usingadatadrivenorganizationalimprovementmodeltoengageaninterdisciplinaryteamintransformingapublicwomenshealthclinic AT morrisgagliardi usingadatadrivenorganizationalimprovementmodeltoengageaninterdisciplinaryteamintransformingapublicwomenshealthclinic
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Using a data-driven organizational improvement model to engage an interdisciplinary team in transforming a public women’s health clinic

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