Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework

<span class="abs_content">In an international theoretical framework relating to the challenges of digitalization on public sector communication, the article focuses on the open government process to present a historical review of the public sector communication as it has developed in...

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Autores principales:	Gea Ducci, Letizia Materassi, Laura Solito
Formato:	article
Lenguaje:	EN
Publicado:	Coordinamento SIBA 2020
Materias:	public sector communication open government digital media communication models social media management Political science (General) JA1-92
Acceso en línea:	https://doaj.org/article/b1e78f0d0a3e4ef2a935bfd12f2f751f
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spelling	oai:doaj.org-article:b1e78f0d0a3e4ef2a935bfd12f2f751f2021-11-21T15:11:41ZRe-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework1972-76232035-660910.1285/i20356609v13i2p1062https://doaj.org/article/b1e78f0d0a3e4ef2a935bfd12f2f751f2020-07-01T00:00:00Zhttp://siba-ese.unisalento.it/index.php/paco/article/view/22502https://doaj.org/toc/1972-7623https://doaj.org/toc/2035-6609<span class="abs_content">In an international theoretical framework relating to the challenges of digitalization on public sector communication, the article focuses on the open government process to present a historical review of the public sector communication as it has developed in Italy in the past thirty years. Definitions, reforms and the regulatory framework, structures and competences, different communication approaches and goals are collected here thanks to those "scholars' voices" which have fuelled the scientific debate on communication in public administrations since the 1990s. A diachronic approach is necessary in order to investigate the dynamic nature of the relationship between citizens and public sector organizations in a wider changing context and to further grasp the influence of digital technologies, with their impact on communication strategies and paradigms. The focus of the contribution is on the challenges that communication is facing in the new digital environment and in the contemporary scenario of open government. As the authors underline, the use of digital media is often seen as functional both to promoting a culture of transparency, openness and accessibility and to overcoming the traditional limits of the bureaucratic organizations, but there are some opportunities and risks to consider. So, the final part of the article offers a reflection on the consequences of digitalization. It introduces some key aspects of the contemporary debate on public sector communication in general and specifically in Italy, offering a critical discussion on those topics – new skills and professional profiles, training programmes, internal management, multichannel strategies, etc. - that are revealing their complexity in the new relational and organizational context.</span><br />Gea DucciLetizia MaterassiLaura SolitoCoordinamento SIBAarticlepublic sector communicationopen governmentdigital mediacommunication modelssocial media managementPolitical science (General)JA1-92ENPartecipazione e Conflitto, Vol 13, Iss 2, Pp 1062-1084 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	public sector communication open government digital media communication models social media management Political science (General) JA1-92
spellingShingle	public sector communication open government digital media communication models social media management Political science (General) JA1-92 Gea Ducci Letizia Materassi Laura Solito Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework
description	<span class="abs_content">In an international theoretical framework relating to the challenges of digitalization on public sector communication, the article focuses on the open government process to present a historical review of the public sector communication as it has developed in Italy in the past thirty years. Definitions, reforms and the regulatory framework, structures and competences, different communication approaches and goals are collected here thanks to those "scholars' voices" which have fuelled the scientific debate on communication in public administrations since the 1990s. A diachronic approach is necessary in order to investigate the dynamic nature of the relationship between citizens and public sector organizations in a wider changing context and to further grasp the influence of digital technologies, with their impact on communication strategies and paradigms. The focus of the contribution is on the challenges that communication is facing in the new digital environment and in the contemporary scenario of open government. As the authors underline, the use of digital media is often seen as functional both to promoting a culture of transparency, openness and accessibility and to overcoming the traditional limits of the bureaucratic organizations, but there are some opportunities and risks to consider. So, the final part of the article offers a reflection on the consequences of digitalization. It introduces some key aspects of the contemporary debate on public sector communication in general and specifically in Italy, offering a critical discussion on those topics – new skills and professional profiles, training programmes, internal management, multichannel strategies, etc. - that are revealing their complexity in the new relational and organizational context.</span><br />
format	article
author	Gea Ducci Letizia Materassi Laura Solito
author_facet	Gea Ducci Letizia Materassi Laura Solito
author_sort	Gea Ducci
title	Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework
title_short	Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework
title_full	Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework
title_fullStr	Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework
title_full_unstemmed	Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework
title_sort	re-connecting scholars' voices: an historical review of public communication in italy and new challenges in the open government framework
publisher	Coordinamento SIBA
publishDate	2020
url	https://doaj.org/article/b1e78f0d0a3e4ef2a935bfd12f2f751f
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Re-Connecting Scholars' Voices: An historical Review of Public Communication in Italy and New Challenges in the Open Government Framework

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