Can doctors improve the patient experience by rearranging the furniture and equipment in their office? A video recorded simulation

The design of this study is a video-recorded simulated consultation. Its aim is to evaluate the effect of changing seating arrangements and stethoscope visibility on patient enablement and non-verbal behaviour. Twelve simulated consultations with six actor-patients and a ‘real’ doctor were video rec...

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Autores principales: Moyez Jiwa, Catherine Krejany, Lee Gaedtke, Epi Kanjo, Ruthra Nagendran, Carolyn O'Shea, Iain Greenlees
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2019
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Acceso en línea:https://doaj.org/article/b21e7125e7664a3da385769d27f9cb04
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