The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand

Along with the medical tourism industry, dental tourism has become a trending industry as many patients travel around the world to receive dental treatment. This research aims to analyze the level of international patient satisfaction with the dental tourism experience in Bangkok, and to identify th...

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Autores principales:	Hnin Nu Nu Lwin, Prattana Punnakitikashem, Trin Thananusak
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2021
Materias:	dental tourism dental tourists patient satisfaction bangkok Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/b3212bd89ce74965b99d9ec6a085be36
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id	oai:doaj.org-article:b3212bd89ce74965b99d9ec6a085be36
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spelling	oai:doaj.org-article:b3212bd89ce74965b99d9ec6a085be362021-12-02T14:14:05ZThe level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand2331-197510.1080/23311975.2021.1898316https://doaj.org/article/b3212bd89ce74965b99d9ec6a085be362021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1898316https://doaj.org/toc/2331-1975Along with the medical tourism industry, dental tourism has become a trending industry as many patients travel around the world to receive dental treatment. This research aims to analyze the level of international patient satisfaction with the dental tourism experience in Bangkok, and to identify the determinants that significantly influence patient satisfaction. This study applied a cross-sectional research design and a quantitative research method. The data were collected using questionnaires. A total of 106 respondents were involved in this study. Descriptive statistics, correlation and multiple linear regression analyses were performed to address the research objectives of the study. It was found that international patients are highly satisfied with their dental tourism experiences in Bangkok. In addition, the results showed that quality of dental treatment, location accessibility and destination appeal have a positive and significant influence on dental tourist satisfaction. This study provides valuable inputs for dental care providers by highlighting the determinants and their relationships to dental tourist satisfaction to overcome challenges in this competitive market.Hnin Nu Nu LwinPrattana PunnakitikashemTrin ThananusakTaylor & Francis Grouparticledental tourismdental touristspatient satisfactionbangkokBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	dental tourism dental tourists patient satisfaction bangkok Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	dental tourism dental tourists patient satisfaction bangkok Business HF5001-6182 Management. Industrial management HD28-70 Hnin Nu Nu Lwin Prattana Punnakitikashem Trin Thananusak The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
description	Along with the medical tourism industry, dental tourism has become a trending industry as many patients travel around the world to receive dental treatment. This research aims to analyze the level of international patient satisfaction with the dental tourism experience in Bangkok, and to identify the determinants that significantly influence patient satisfaction. This study applied a cross-sectional research design and a quantitative research method. The data were collected using questionnaires. A total of 106 respondents were involved in this study. Descriptive statistics, correlation and multiple linear regression analyses were performed to address the research objectives of the study. It was found that international patients are highly satisfied with their dental tourism experiences in Bangkok. In addition, the results showed that quality of dental treatment, location accessibility and destination appeal have a positive and significant influence on dental tourist satisfaction. This study provides valuable inputs for dental care providers by highlighting the determinants and their relationships to dental tourist satisfaction to overcome challenges in this competitive market.
format	article
author	Hnin Nu Nu Lwin Prattana Punnakitikashem Trin Thananusak
author_facet	Hnin Nu Nu Lwin Prattana Punnakitikashem Trin Thananusak
author_sort	Hnin Nu Nu Lwin
title	The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
title_short	The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
title_full	The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
title_fullStr	The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
title_full_unstemmed	The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand
title_sort	level and determinants of international patient satisfaction with dental tourism in bangkok, thailand
publisher	Taylor & Francis Group
publishDate	2021
url	https://doaj.org/article/b3212bd89ce74965b99d9ec6a085be36
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The level and determinants of international patient satisfaction with dental tourism in Bangkok, Thailand

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