Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh

The World Wide Web has propelled in no small extent of changes in the attitude and behavior of people all over the world. Due to this blessing, online shopping has emerged which influenced the lives of ordinary citizens. Online shopping has also been started in Bangladesh, but consumers are not much...

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Autores principales:	Mohammad Anisur Rahman, Md. Aminul Islam, Bushra Humyra Esha, Nahida Sultana, Sujan Chakravorty
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2018
Materias:	consumer behaviour online shopping e-commerce dhaka bangladesh Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/b3471eb6f822464b93f2e4a904bac798
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spelling	oai:doaj.org-article:b3471eb6f822464b93f2e4a904bac7982021-12-02T10:44:30ZConsumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh2331-197510.1080/23311975.2018.1514940https://doaj.org/article/b3471eb6f822464b93f2e4a904bac7982018-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1514940https://doaj.org/toc/2331-1975The World Wide Web has propelled in no small extent of changes in the attitude and behavior of people all over the world. Due to this blessing, online shopping has emerged which influenced the lives of ordinary citizens. Online shopping has also been started in Bangladesh, but consumers are not much habituated yet to go online shopping frequently. This study is undertaken to understand the behavior of online shoppers through a self-constructed questionnaire of 160 respondents from Dhaka city. The survey reveals that consumers shop online to save time, and for available varieties of products and services. Both male and female both have the same type of behavior towards liking and disliking factors; they like home delivery facility and dislike inability to touch and feel the product most. They acquire online shopping information from websites especially from the social network and purchase apparels, accessories mostly through cash on delivery method of payment. The most of the consumers are concern about the security of the payment system, and their overall online shopping satisfaction is mixed.Mohammad Anisur RahmanMd. Aminul IslamBushra Humyra EshaNahida SultanaSujan ChakravortyTaylor & Francis Grouparticleconsumerbehaviouronline shoppinge-commercedhakabangladeshBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 5, Iss 1 (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	consumer behaviour online shopping e-commerce dhaka bangladesh Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	consumer behaviour online shopping e-commerce dhaka bangladesh Business HF5001-6182 Management. Industrial management HD28-70 Mohammad Anisur Rahman Md. Aminul Islam Bushra Humyra Esha Nahida Sultana Sujan Chakravorty Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh
description	The World Wide Web has propelled in no small extent of changes in the attitude and behavior of people all over the world. Due to this blessing, online shopping has emerged which influenced the lives of ordinary citizens. Online shopping has also been started in Bangladesh, but consumers are not much habituated yet to go online shopping frequently. This study is undertaken to understand the behavior of online shoppers through a self-constructed questionnaire of 160 respondents from Dhaka city. The survey reveals that consumers shop online to save time, and for available varieties of products and services. Both male and female both have the same type of behavior towards liking and disliking factors; they like home delivery facility and dislike inability to touch and feel the product most. They acquire online shopping information from websites especially from the social network and purchase apparels, accessories mostly through cash on delivery method of payment. The most of the consumers are concern about the security of the payment system, and their overall online shopping satisfaction is mixed.
format	article
author	Mohammad Anisur Rahman Md. Aminul Islam Bushra Humyra Esha Nahida Sultana Sujan Chakravorty
author_facet	Mohammad Anisur Rahman Md. Aminul Islam Bushra Humyra Esha Nahida Sultana Sujan Chakravorty
author_sort	Mohammad Anisur Rahman
title	Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh
title_short	Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh
title_full	Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh
title_fullStr	Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh
title_full_unstemmed	Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh
title_sort	consumer buying behavior towards online shopping: an empirical study on dhaka city, bangladesh
publisher	Taylor & Francis Group
publishDate	2018
url	https://doaj.org/article/b3471eb6f822464b93f2e4a904bac798
work_keys_str_mv	AT mohammadanisurrahman consumerbuyingbehaviortowardsonlineshoppinganempiricalstudyondhakacitybangladesh AT mdaminulislam consumerbuyingbehaviortowardsonlineshoppinganempiricalstudyondhakacitybangladesh AT bushrahumyraesha consumerbuyingbehaviortowardsonlineshoppinganempiricalstudyondhakacitybangladesh AT nahidasultana consumerbuyingbehaviortowardsonlineshoppinganempiricalstudyondhakacitybangladesh AT sujanchakravorty consumerbuyingbehaviortowardsonlineshoppinganempiricalstudyondhakacitybangladesh
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Consumer buying behavior towards online shopping: An empirical study on Dhaka city, Bangladesh

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