Patient centered infertility care: The health care provider’s perspective

This study describes what health care providers (HCPs) of fertility services perceive their patients to value most, as well as HCPs’ self-evaluation in provision of patient centered infertility care (PCIC). The Patient Centeredness Questionnaire Infertility (PCQ-I) was administered to all clinic sta...

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Autores principales: Alana Streisfield, Nurun Chowdhury, Rebecca Cherniak, Heather Shapiro
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2015
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Acceso en línea:https://doaj.org/article/b3d156b80d4448908f8b9084a69e9f51
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spelling oai:doaj.org-article:b3d156b80d4448908f8b9084a69e9f512021-11-15T03:55:59ZPatient centered infertility care: The health care provider’s perspective2372-0247https://doaj.org/article/b3d156b80d4448908f8b9084a69e9f512015-04-01T00:00:00Zhttps://pxjournal.org/journal/vol2/iss1/13https://doaj.org/toc/2372-0247This study describes what health care providers (HCPs) of fertility services perceive their patients to value most, as well as HCPs’ self-evaluation in provision of patient centered infertility care (PCIC). The Patient Centeredness Questionnaire Infertility (PCQ-I) was administered to all clinic staff and completed by approximately 60%. Mean scores and standard deviations were calculated for each dimension as well as for the global score. HCPs ranked staff communication as the highest of the dimensions and accessibility of care as the lowest, respectively indicating areas of strength and weakness. Degree of variance within scoring was used as a marker of consistency of assessment. Ranking of staff competence was the most uniform and ranking of accessibility the most varied, suggesting HCPs are confident in assessing patients’ perceptions of competence, but not with respect to accessibility. Staff communication was thought to be the most important dimension of PCIC for patients, based on the correlation with global score, while care organization was thought to be the least important, showing the lowest correlation with the global satisfaction score. This is the first study to describe North American HCPs’ perceptions of PCIC. This information will inform further professional development in provision of quality PCIC.Alana StreisfieldNurun ChowdhuryRebecca CherniakHeather ShapiroThe Beryl Institutearticlehealth care providers (hcps)patient centered infertility care (pcic)patient centeredness questionnaire infertility (pcq-i)quality of careinfertility patientspatient centered care (pcc)Medicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2015)
institution DOAJ
collection DOAJ
language EN
topic health care providers (hcps)
patient centered infertility care (pcic)
patient centeredness questionnaire infertility (pcq-i)
quality of care
infertility patients
patient centered care (pcc)
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle health care providers (hcps)
patient centered infertility care (pcic)
patient centeredness questionnaire infertility (pcq-i)
quality of care
infertility patients
patient centered care (pcc)
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Alana Streisfield
Nurun Chowdhury
Rebecca Cherniak
Heather Shapiro
Patient centered infertility care: The health care provider’s perspective
description This study describes what health care providers (HCPs) of fertility services perceive their patients to value most, as well as HCPs’ self-evaluation in provision of patient centered infertility care (PCIC). The Patient Centeredness Questionnaire Infertility (PCQ-I) was administered to all clinic staff and completed by approximately 60%. Mean scores and standard deviations were calculated for each dimension as well as for the global score. HCPs ranked staff communication as the highest of the dimensions and accessibility of care as the lowest, respectively indicating areas of strength and weakness. Degree of variance within scoring was used as a marker of consistency of assessment. Ranking of staff competence was the most uniform and ranking of accessibility the most varied, suggesting HCPs are confident in assessing patients’ perceptions of competence, but not with respect to accessibility. Staff communication was thought to be the most important dimension of PCIC for patients, based on the correlation with global score, while care organization was thought to be the least important, showing the lowest correlation with the global satisfaction score. This is the first study to describe North American HCPs’ perceptions of PCIC. This information will inform further professional development in provision of quality PCIC.
format article
author Alana Streisfield
Nurun Chowdhury
Rebecca Cherniak
Heather Shapiro
author_facet Alana Streisfield
Nurun Chowdhury
Rebecca Cherniak
Heather Shapiro
author_sort Alana Streisfield
title Patient centered infertility care: The health care provider’s perspective
title_short Patient centered infertility care: The health care provider’s perspective
title_full Patient centered infertility care: The health care provider’s perspective
title_fullStr Patient centered infertility care: The health care provider’s perspective
title_full_unstemmed Patient centered infertility care: The health care provider’s perspective
title_sort patient centered infertility care: the health care provider’s perspective
publisher The Beryl Institute
publishDate 2015
url https://doaj.org/article/b3d156b80d4448908f8b9084a69e9f51
work_keys_str_mv AT alanastreisfield patientcenteredinfertilitycarethehealthcareprovidersperspective
AT nurunchowdhury patientcenteredinfertilitycarethehealthcareprovidersperspective
AT rebeccacherniak patientcenteredinfertilitycarethehealthcareprovidersperspective
AT heathershapiro patientcenteredinfertilitycarethehealthcareprovidersperspective
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