Effect of change in the CG CAHPS survey instrument recall period on patient experience scores on healthcare utilization
Standardized patient experience survey instruments play an important role in informing healthcare quality and process improvement. However, any changes in standardized instruments can impact the interpretation, trending, and analysis of patient reported data. This study investigates how the change i...
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| Main Authors: | , , , , , , , , , |
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| Format: | article |
| Language: | EN |
| Published: |
The Beryl Institute
2019
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| Subjects: | |
| Online Access: | https://doaj.org/article/b3f00b1b637944e7a231d098371a4c9b |
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