Authenticity as a corporate social responsibility platform for building customer loyalty

Consumers’ views of corporate social responsibility (CSR) are still filled with mistrust and doubt. Especially in developing countries like Indonesia, consumers are wondering about the motivation behind CSR activities. It is argued that CSR activities that are authentic or sincere will lead to custo...

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Bibliographic Details
Main Authors: Sri Gunawan, Sri Yunan Budiarsi, Sri Hartini
Format: article
Language:EN
Published: Taylor & Francis Group 2020
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Online Access:https://doaj.org/article/b42c9dec36b7471ab8a2c11b285bff35
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