Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers

Qualitative interviews are generally conducted in person. As the coronavirus pandemic (COVID-19) prevents in-person interviews, methodological studies which investigate the use of the telephone for persons with different illness experiences are needed. The aim was to explore experiences of the use o...

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Autores principales: Azadé Azad, Elisabet Sernbo, Veronica Svärd, Lisa Holmlund, Elisabeth Björk Brämberg
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/b4d1bfc2825c4cf781493bffcdcfd31b
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spelling oai:doaj.org-article:b4d1bfc2825c4cf781493bffcdcfd31b2021-11-25T17:48:44ZConducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers10.3390/ijerph1822118281660-46011661-7827https://doaj.org/article/b4d1bfc2825c4cf781493bffcdcfd31b2021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/22/11828https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Qualitative interviews are generally conducted in person. As the coronavirus pandemic (COVID-19) prevents in-person interviews, methodological studies which investigate the use of the telephone for persons with different illness experiences are needed. The aim was to explore experiences of the use of telephone during semi-structured research interviews, from the perspective of participants and researchers. Data were collected from mobile phone interviews with 32 individuals who had common mental disorders or multimorbidity which were analyzed thematically, as well as field notes reflecting researchers’ experiences. The findings reveal several advantages of conducting interviews using mobile phones: flexibility, balanced anonymity and power relations, as well as a positive effect on self-disclosure and emotional display (leading to less emotional work and social responsibility). Challenges included the loss of human encounter, intense listening, and worries about technology, as well as sounds or disturbances in the environment. However, the positive aspects of not seeing each other were regarded as more important. In addition, we present some strategies before, during, and after conducting telephone interviews. Telephone interviews can be a valuable first option for data collection, allowing more individuals to be given a fair opportunity to share their experiences.Azadé AzadElisabet SernboVeronica SvärdLisa HolmlundElisabeth Björk BrämbergMDPI AGarticledata collectiontelephone interviewsemi-structured interviewCOVID-19 pandemiccommon mental disordersmultimorbidityMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11828, p 11828 (2021)
institution DOAJ
collection DOAJ
language EN
topic data collection
telephone interview
semi-structured interview
COVID-19 pandemic
common mental disorders
multimorbidity
Medicine
R
spellingShingle data collection
telephone interview
semi-structured interview
COVID-19 pandemic
common mental disorders
multimorbidity
Medicine
R
Azadé Azad
Elisabet Sernbo
Veronica Svärd
Lisa Holmlund
Elisabeth Björk Brämberg
Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers
description Qualitative interviews are generally conducted in person. As the coronavirus pandemic (COVID-19) prevents in-person interviews, methodological studies which investigate the use of the telephone for persons with different illness experiences are needed. The aim was to explore experiences of the use of telephone during semi-structured research interviews, from the perspective of participants and researchers. Data were collected from mobile phone interviews with 32 individuals who had common mental disorders or multimorbidity which were analyzed thematically, as well as field notes reflecting researchers’ experiences. The findings reveal several advantages of conducting interviews using mobile phones: flexibility, balanced anonymity and power relations, as well as a positive effect on self-disclosure and emotional display (leading to less emotional work and social responsibility). Challenges included the loss of human encounter, intense listening, and worries about technology, as well as sounds or disturbances in the environment. However, the positive aspects of not seeing each other were regarded as more important. In addition, we present some strategies before, during, and after conducting telephone interviews. Telephone interviews can be a valuable first option for data collection, allowing more individuals to be given a fair opportunity to share their experiences.
format article
author Azadé Azad
Elisabet Sernbo
Veronica Svärd
Lisa Holmlund
Elisabeth Björk Brämberg
author_facet Azadé Azad
Elisabet Sernbo
Veronica Svärd
Lisa Holmlund
Elisabeth Björk Brämberg
author_sort Azadé Azad
title Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers
title_short Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers
title_full Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers
title_fullStr Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers
title_full_unstemmed Conducting In-Depth Interviews via Mobile Phone with Persons with Common Mental Disorders and Multimorbidity: The Challenges and Advantages as Experienced by Participants and Researchers
title_sort conducting in-depth interviews via mobile phone with persons with common mental disorders and multimorbidity: the challenges and advantages as experienced by participants and researchers
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/b4d1bfc2825c4cf781493bffcdcfd31b
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