The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)

Quality assurance for distance higher education is one of the main concerns among institutions and stakeholders today. This paper examines the experiences of Universitas Terbuka (UT), which has initiated and implemented an innovative strategy of quality assurance (QA) for continuous improvement. The...

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Autores principales:	Tian Belawati, Amin Zuhairi
Formato:	article
Lenguaje:	EN
Publicado:	Athabasca University Press 2007
Materias:	Quality assurance continuous improvement quality management distance higher education open university Special aspects of education LC8-6691
Acceso en línea:	https://doaj.org/article/b5b85034f8424406aae63d447f7b0306
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spelling	oai:doaj.org-article:b5b85034f8424406aae63d447f7b03062021-12-02T19:25:29ZThe Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)10.19173/irrodl.v8i1.3401492-3831https://doaj.org/article/b5b85034f8424406aae63d447f7b03062007-03-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/340https://doaj.org/toc/1492-3831Quality assurance for distance higher education is one of the main concerns among institutions and stakeholders today. This paper examines the experiences of Universitas Terbuka (UT), which has initiated and implemented an innovative strategy of quality assurance (QA) for continuous improvement. The credo of the UT quality assurance system is "We write what we do. We do what we write. We check. We improve continuously!" Implementing a quality management system at the UT, a mega-university with a student body of more than a quarter of a million and which involved a network of participating institutions and regional centres, was a formidable task to accomplish. To achieve its lofty goal, UT adopted and contextualised the draft of the Asian Association of Open Universities (AAOU) QA Framework to launch its own quality assurance program. This has taken a great deal of commitment and participation of all staff involved. QA at the UT required systematic and step-by-step processes, including development of the QA framework and job manuals, raising awareness and commitment amongst all staff involved, internal assessment, and integration of QA programs into the university's annual action plans, external assessment and benchmarking. This paper concludes that quality assurance must be developed as institutional policy and strategy for continuous improvement.Tian BelawatiAmin ZuhairiAthabasca University PressarticleQuality assurancecontinuous improvementquality managementdistance higher educationopen universitySpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 8, Iss 1 (2007)
institution	DOAJ
collection	DOAJ
language	EN
topic	Quality assurance continuous improvement quality management distance higher education open university Special aspects of education LC8-6691
spellingShingle	Quality assurance continuous improvement quality management distance higher education open university Special aspects of education LC8-6691 Tian Belawati Amin Zuhairi The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)
description	Quality assurance for distance higher education is one of the main concerns among institutions and stakeholders today. This paper examines the experiences of Universitas Terbuka (UT), which has initiated and implemented an innovative strategy of quality assurance (QA) for continuous improvement. The credo of the UT quality assurance system is "We write what we do. We do what we write. We check. We improve continuously!" Implementing a quality management system at the UT, a mega-university with a student body of more than a quarter of a million and which involved a network of participating institutions and regional centres, was a formidable task to accomplish. To achieve its lofty goal, UT adopted and contextualised the draft of the Asian Association of Open Universities (AAOU) QA Framework to launch its own quality assurance program. This has taken a great deal of commitment and participation of all staff involved. QA at the UT required systematic and step-by-step processes, including development of the QA framework and job manuals, raising awareness and commitment amongst all staff involved, internal assessment, and integration of QA programs into the university's annual action plans, external assessment and benchmarking. This paper concludes that quality assurance must be developed as institutional policy and strategy for continuous improvement.
format	article
author	Tian Belawati Amin Zuhairi
author_facet	Tian Belawati Amin Zuhairi
author_sort	Tian Belawati
title	The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)
title_short	The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)
title_full	The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)
title_fullStr	The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)
title_full_unstemmed	The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)
title_sort	practice of a quality assurance system in open and distance learning: a case study at universitas terbuka indonesia (the indonesia open university)
publisher	Athabasca University Press
publishDate	2007
url	https://doaj.org/article/b5b85034f8424406aae63d447f7b0306
work_keys_str_mv	AT tianbelawati thepracticeofaqualityassurancesysteminopenanddistancelearningacasestudyatuniversitasterbukaindonesiatheindonesiaopenuniversity AT aminzuhairi thepracticeofaqualityassurancesysteminopenanddistancelearningacasestudyatuniversitasterbukaindonesiatheindonesiaopenuniversity AT tianbelawati practiceofaqualityassurancesysteminopenanddistancelearningacasestudyatuniversitasterbukaindonesiatheindonesiaopenuniversity AT aminzuhairi practiceofaqualityassurancesysteminopenanddistancelearningacasestudyatuniversitasterbukaindonesiatheindonesiaopenuniversity
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The Practice of a Quality Assurance System in Open and Distance Learning: A case study at Universitas Terbuka Indonesia (The Indonesia Open University)

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