Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit

This study explored the factors that affect the intention of users to continue using mobile learning (m-learning) applications (apps). The influence of habit on user behavior toward information systems has been extensively discussed in the literature, but its role in the continuance of users when it...

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Autores principales: Yi-Ting Wang, Kuan-Yu Lin
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Lenguaje:EN
Publicado: Frontiers Media S.A. 2021
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Acceso en línea:https://doaj.org/article/b5d0d8403f174cf4b613bc2435520062
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spelling oai:doaj.org-article:b5d0d8403f174cf4b613bc24355200622021-11-10T05:23:08ZUnderstanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit1664-107810.3389/fpsyg.2021.736051https://doaj.org/article/b5d0d8403f174cf4b613bc24355200622021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyg.2021.736051/fullhttps://doaj.org/toc/1664-1078This study explored the factors that affect the intention of users to continue using mobile learning (m-learning) applications (apps). The influence of habit on user behavior toward information systems has been extensively discussed in the literature, but its role in the continuance of users when it comes to their usage of apps, especially m-learning apps, has rarely been reported. To obtain a comprehensive understanding of behaviors regarding the use of m-learning apps, this study constructed a theoretical research framework based on expectation confirmation theory and flow theory by considering habit as a moderating variable. Online questionnaires were administered to users of m-learning apps in Taiwan and data were analyzed through a structural equation modeling approach. The results indicated that the intention of users to continue using m-learning apps was influenced by satisfaction, perceived usefulness, and flow experience. Expectation confirmation affected user satisfaction and perceived usefulness. Differences existed in the intention to continue usage between users with strong and weak habits. In addition, perceived usefulness, expectation confirmation, and flow experience had direct and positive effects on satisfaction. The implications of these findings were discussed.Yi-Ting WangKuan-Yu LinFrontiers Media S.A.articleM-learning applicationsexpectation confirmation theoryflow theoryhabitcontinuance usage intentionPsychologyBF1-990ENFrontiers in Psychology, Vol 12 (2021)
institution DOAJ
collection DOAJ
language EN
topic M-learning applications
expectation confirmation theory
flow theory
habit
continuance usage intention
Psychology
BF1-990
spellingShingle M-learning applications
expectation confirmation theory
flow theory
habit
continuance usage intention
Psychology
BF1-990
Yi-Ting Wang
Kuan-Yu Lin
Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit
description This study explored the factors that affect the intention of users to continue using mobile learning (m-learning) applications (apps). The influence of habit on user behavior toward information systems has been extensively discussed in the literature, but its role in the continuance of users when it comes to their usage of apps, especially m-learning apps, has rarely been reported. To obtain a comprehensive understanding of behaviors regarding the use of m-learning apps, this study constructed a theoretical research framework based on expectation confirmation theory and flow theory by considering habit as a moderating variable. Online questionnaires were administered to users of m-learning apps in Taiwan and data were analyzed through a structural equation modeling approach. The results indicated that the intention of users to continue using m-learning apps was influenced by satisfaction, perceived usefulness, and flow experience. Expectation confirmation affected user satisfaction and perceived usefulness. Differences existed in the intention to continue usage between users with strong and weak habits. In addition, perceived usefulness, expectation confirmation, and flow experience had direct and positive effects on satisfaction. The implications of these findings were discussed.
format article
author Yi-Ting Wang
Kuan-Yu Lin
author_facet Yi-Ting Wang
Kuan-Yu Lin
author_sort Yi-Ting Wang
title Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit
title_short Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit
title_full Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit
title_fullStr Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit
title_full_unstemmed Understanding Continuance Usage of Mobile Learning Applications: The Moderating Role of Habit
title_sort understanding continuance usage of mobile learning applications: the moderating role of habit
publisher Frontiers Media S.A.
publishDate 2021
url https://doaj.org/article/b5d0d8403f174cf4b613bc2435520062
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