ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR

This study aims to evaluate the critical factors for the implementation of the methodology of Balanced Scorecard (BSC) in a higher education institution. The method used consisted of an exploratory research through in - depth interviews with eight managers who played an important role in the process...

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Autores principales:	Josilene Martins Rocha, Alam de Oliveira Casartelli
Formato:	article
Lenguaje:	ES PT
Publicado:	Universidade Federal de Santa Catarina 2014
Materias:	balanced scorecard strategic planning higher education institution Education (General) L7-991 Special aspects of education LC8-6691
Acceso en línea:	https://doaj.org/article/b62b99df9fe24acf87fd3ccc8954510a
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spelling	oai:doaj.org-article:b62b99df9fe24acf87fd3ccc8954510a2021-11-11T15:49:46ZANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR1983-4535https://doaj.org/article/b62b99df9fe24acf87fd3ccc8954510a2014-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319332709015https://doaj.org/toc/1983-4535This study aims to evaluate the critical factors for the implementation of the methodology of Balanced Scorecard (BSC) in a higher education institution. The method used consisted of an exploratory research through in - depth interviews with eight managers who played an important role in the process of implementing the BSC. Data analysis began with transcription of the interviews and subsequent review of the content, being highlighted as positives the recognition of the i mportance of strategic planning for a higher education institution; the existence of a common strategic direction; the definition of comprehensive institutional priorities; the creation of a deployment team able to spread the BSC methodology; owning an in formation technology tool to support the process and rely the active participation of senior management. Moreover, the integration of the BSC system to others used by the University and the deepening of the long - term strategic management culture, were iden tified as challenges to greater ownership by the users of the tool.Josilene Martins RochaAlam de Oliveira CasartelliUniversidade Federal de Santa Catarinaarticlebalanced scorecardstrategic planninghigher education institutionEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 7, Iss 3, Pp 268-290 (2014)
institution	DOAJ
collection	DOAJ
language	ES PT
topic	balanced scorecard strategic planning higher education institution Education (General) L7-991 Special aspects of education LC8-6691
spellingShingle	balanced scorecard strategic planning higher education institution Education (General) L7-991 Special aspects of education LC8-6691 Josilene Martins Rocha Alam de Oliveira Casartelli ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
description	This study aims to evaluate the critical factors for the implementation of the methodology of Balanced Scorecard (BSC) in a higher education institution. The method used consisted of an exploratory research through in - depth interviews with eight managers who played an important role in the process of implementing the BSC. Data analysis began with transcription of the interviews and subsequent review of the content, being highlighted as positives the recognition of the i mportance of strategic planning for a higher education institution; the existence of a common strategic direction; the definition of comprehensive institutional priorities; the creation of a deployment team able to spread the BSC methodology; owning an in formation technology tool to support the process and rely the active participation of senior management. Moreover, the integration of the BSC system to others used by the University and the deepening of the long - term strategic management culture, were iden tified as challenges to greater ownership by the users of the tool.
format	article
author	Josilene Martins Rocha Alam de Oliveira Casartelli
author_facet	Josilene Martins Rocha Alam de Oliveira Casartelli
author_sort	Josilene Martins Rocha
title	ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_short	ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_full	ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_fullStr	ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_full_unstemmed	ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR
title_sort	análise do processo de implantação do balanced scorecard (bsc) em uma instituição de ensino superior
publisher	Universidade Federal de Santa Catarina
publishDate	2014
url	https://doaj.org/article/b62b99df9fe24acf87fd3ccc8954510a
work_keys_str_mv	AT josilenemartinsrocha analisedoprocessodeimplantacaodobalancedscorecardbscemumainstituicaodeensinosuperior AT alamdeoliveiracasartelli analisedoprocessodeimplantacaodobalancedscorecardbscemumainstituicaodeensinosuperior
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ANÁLISE DO PROCESSO DE IMPLANTAÇÃO DO BALANCED SCORECARD (BSC) EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR

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