The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives

Despite the promise of AI and IoT, the efforts of many organizations at scaling smart city initiatives fall short. Organizations often start by exploring the potential with a proof-of-concept and a pilot project, with the process later grinding to a halt for various reasons. Pilot purgatory, in whic...

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Autores principales: Berk Kaan Kuguoglu, Haiko van der Voort, Marijn Janssen
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Publicado: MDPI AG 2021
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spelling oai:doaj.org-article:b641d3fd3f38499bb07b3d68f79c93092021-11-11T19:50:36ZThe Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives10.3390/su1321122952071-1050https://doaj.org/article/b641d3fd3f38499bb07b3d68f79c93092021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/12295https://doaj.org/toc/2071-1050Despite the promise of AI and IoT, the efforts of many organizations at scaling smart city initiatives fall short. Organizations often start by exploring the potential with a proof-of-concept and a pilot project, with the process later grinding to a halt for various reasons. Pilot purgatory, in which organizations invest in small-scale implementations without them realizing substantial benefits, is given very little attention in the scientific literature relating to the question of why AI and IoT initiatives fail to scale up for smart cities. By combining extensive study of the literature and expert interviews, this research explores the underlying reasons why many smart city initiatives relying on Artificial Intelligence of Things (AIoT) fail to scale up. The findings suggest that a multitude of factors may leave organizations ill prepared for smart city AIoT solutions, and that these tend to multiply when cities lack much-needed resources and capabilities. Yet many organizations tend to overlook the fact that such initiatives require them to pay attention to all aspects of change: strategy, data, people and organization, process, and technology. Furthermore, the research reveals that some factors tend to be more influential in certain stages. Strategic factors tend to be more prominent in the earlier stages, whereas factors relating to people and the organization tend to feature later when organizations roll out solutions. The study also puts forward potential strategies that companies can employ to scale up successfully. Three main strategic themes emerge from the study: proof-of-value, rather than proof-of-concept; treating and managing data as a key asset; and commitment at all levels.Berk Kaan KuguogluHaiko van der VoortMarijn JanssenMDPI AGarticlesmart citysustainableartificial intelligenceinternet of thingsartificial intelligence of thingsdata governanceEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12295, p 12295 (2021)
institution DOAJ
collection DOAJ
language EN
topic smart city
sustainable
artificial intelligence
internet of things
artificial intelligence of things
data governance
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle smart city
sustainable
artificial intelligence
internet of things
artificial intelligence of things
data governance
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Berk Kaan Kuguoglu
Haiko van der Voort
Marijn Janssen
The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives
description Despite the promise of AI and IoT, the efforts of many organizations at scaling smart city initiatives fall short. Organizations often start by exploring the potential with a proof-of-concept and a pilot project, with the process later grinding to a halt for various reasons. Pilot purgatory, in which organizations invest in small-scale implementations without them realizing substantial benefits, is given very little attention in the scientific literature relating to the question of why AI and IoT initiatives fail to scale up for smart cities. By combining extensive study of the literature and expert interviews, this research explores the underlying reasons why many smart city initiatives relying on Artificial Intelligence of Things (AIoT) fail to scale up. The findings suggest that a multitude of factors may leave organizations ill prepared for smart city AIoT solutions, and that these tend to multiply when cities lack much-needed resources and capabilities. Yet many organizations tend to overlook the fact that such initiatives require them to pay attention to all aspects of change: strategy, data, people and organization, process, and technology. Furthermore, the research reveals that some factors tend to be more influential in certain stages. Strategic factors tend to be more prominent in the earlier stages, whereas factors relating to people and the organization tend to feature later when organizations roll out solutions. The study also puts forward potential strategies that companies can employ to scale up successfully. Three main strategic themes emerge from the study: proof-of-value, rather than proof-of-concept; treating and managing data as a key asset; and commitment at all levels.
format article
author Berk Kaan Kuguoglu
Haiko van der Voort
Marijn Janssen
author_facet Berk Kaan Kuguoglu
Haiko van der Voort
Marijn Janssen
author_sort Berk Kaan Kuguoglu
title The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives
title_short The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives
title_full The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives
title_fullStr The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives
title_full_unstemmed The Giant Leap for Smart Cities: Scaling Up Smart City Artificial Intelligence of Things (AIoT) Initiatives
title_sort giant leap for smart cities: scaling up smart city artificial intelligence of things (aiot) initiatives
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/b641d3fd3f38499bb07b3d68f79c9309
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