Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi

Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi

<p><em><span>Among the reason of choosen assurannce company, performance service is the mostly affected. So that this research aims to find affect of performance service to consumen decision about assurance company.  The result showed that performance service influenced consumen de...

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Autor principal: Hazmanan Khair Pasaribu
Formato: article
Lenguaje:ID
Publicado: Universitas Muhammadiyah Sumatera Utara 2017
Materias:
manajemen
Management. Industrial management
HD28-70
Business
HF5001-6182
Acceso en línea:https://doaj.org/article/b6a17f3bf91244688b81f8a8fcbe9daf
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spelling oai:doaj.org-article:b6a17f3bf91244688b81f8a8fcbe9daf2021-11-05T05:03:35ZAtribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi1693-76192580-417010.30596/jimb.v14i01.123https://doaj.org/article/b6a17f3bf91244688b81f8a8fcbe9daf2017-07-01T00:00:00Zhttp://jurnal.umsu.ac.id/index.php/mbisnis/article/view/123https://doaj.org/toc/1693-7619https://doaj.org/toc/2580-4170<p><em><span>Among the reason of choosen assurannce company, performance service is the mostly affected. So that this research aims to find affect of performance service to consumen decision about assurance company.  The result showed that performance service influenced consumen decision, so that company must take focus on improving service quality.  Dimension of performance services are tangibles, reliability, responsiveness, assurance, and emphathy.</span></em></p>Hazmanan Khair PasaribuUniversitas Muhammadiyah Sumatera UtaraarticlemanajemenManagement. Industrial managementHD28-70BusinessHF5001-6182IDJurnal Ilmiah Manajemen dan Bisnis, Vol 14, Iss 01 (2017)
institution DOAJ
collection DOAJ
language ID
topic manajemen
Management. Industrial management
HD28-70
Business
HF5001-6182
spellingShingle manajemen
Management. Industrial management
HD28-70
Business
HF5001-6182
Hazmanan Khair Pasaribu
Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
description <p><em><span>Among the reason of choosen assurannce company, performance service is the mostly affected. So that this research aims to find affect of performance service to consumen decision about assurance company.  The result showed that performance service influenced consumen decision, so that company must take focus on improving service quality.  Dimension of performance services are tangibles, reliability, responsiveness, assurance, and emphathy.</span></em></p>
format article
author Hazmanan Khair Pasaribu
author_facet Hazmanan Khair Pasaribu
author_sort Hazmanan Khair Pasaribu
title Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
title_short Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
title_full Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
title_fullStr Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
title_full_unstemmed Atribut Kinerja Pelayanan Dalam Mempengaruhi Masyarakat Kota Medan Memilih Perusahaan Asuransi
title_sort atribut kinerja pelayanan dalam mempengaruhi masyarakat kota medan memilih perusahaan asuransi
publisher Universitas Muhammadiyah Sumatera Utara
publishDate 2017
url https://doaj.org/article/b6a17f3bf91244688b81f8a8fcbe9daf
work_keys_str_mv AT hazmanankhairpasaribu atributkinerjapelayanandalammempengaruhimasyarakatkotamedanmemilihperusahaanasuransi
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