Nagel, M., & Santos, C. P. d. (2017). The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School.
Chicago Style (17th ed.) CitationNagel, Mateus, and Cristiane Pizzutti dos Santos. The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School, 2017.
MLA (8th ed.) CitationNagel, Mateus, and Cristiane Pizzutti dos Santos. The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School, 2017.
Warning: These citations may not always be 100% accurate.