Cita APA (7a ed.)

Nagel, M., & Santos, C. P. d. (2017). The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School.

Cita Chicago Style (17a ed.)

Nagel, Mateus, y Cristiane Pizzutti dos Santos. The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School, 2017.

Cita MLA (8a ed.)

Nagel, Mateus, y Cristiane Pizzutti dos Santos. The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School, 2017.