Nagel, M., & Santos, C. P. d. (2017). The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School.
Style de citation Chicago (17e éd.)Nagel, Mateus, et Cristiane Pizzutti dos Santos. The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School, 2017.
Style de citation MLA (8e éd.)Nagel, Mateus, et Cristiane Pizzutti dos Santos. The Relationship Between Satisfaction with Complaint Handling and Repurchase Intentions: Detecting Moderating Influences in E-Tail. FUCAPE Business School, 2017.
Attention : ces citations peuvent ne pas être correctes à 100%.