How service modularity can provide the flexibility to support person-centered care and shared decision-making

Abstract Background Today’s healthcare provision is facing several challenges, that cause the level of complexity to increase at a greater rate than the managerial capacity to effectively deal with it. One of these challenges is the demand for person-centered care in an approach that is tuned toward...

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Autores principales:	E. A. Bartels, B. R. Meijboom, L. M. W. Nahar-van Venrooij, E. de Vries
Formato:	article
Lenguaje:	EN
Publicado:	BMC 2021
Materias:	Service modularity Person-centered care Shared decision-making Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/b84c433d9c7648b7bf44866cf4bce387
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spelling	oai:doaj.org-article:b84c433d9c7648b7bf44866cf4bce3872021-11-21T12:06:18ZHow service modularity can provide the flexibility to support person-centered care and shared decision-making10.1186/s12913-021-07267-61472-6963https://doaj.org/article/b84c433d9c7648b7bf44866cf4bce3872021-11-01T00:00:00Zhttps://doi.org/10.1186/s12913-021-07267-6https://doaj.org/toc/1472-6963Abstract Background Today’s healthcare provision is facing several challenges, that cause the level of complexity to increase at a greater rate than the managerial capacity to effectively deal with it. One of these challenges is the demand for person-centered care in an approach that is tuned towards shared decision-making. Flexibility is needed to adequately respond to individual needs. Methods We elaborate on the potential of service modularity as a foundation for person-centered care delivered in a shared decision-making context, and examine to what extent this can improve healthcare. We primarily focused on theory building. To support our effort and gain insight into how service modularity is currently discussed and applied in healthcare, we conducted a scoping review. Results Descriptions of actual implementations of modularity in healthcare are rare. Nevertheless, applying a modular perspective can be beneficial to healthcare service improvement since those service modularity principles that are still missing can often be fulfilled relatively easily to improve healthcare practice. Service modularity offers a way towards flexible configuration of services, facilitating the composition of tailored service packages. Moreover, it can help to provide insight into the possibilities of care for both healthcare professionals and patients. Conclusions We argue that applying a modular frame to healthcare services can contribute to individualized, holistic care provision and can benefit person-centered care. Furthermore, insight into the possibilities of care can help patients express their preferences, increasing their ability to actively participate in a shared decision-making process. Nevertheless, it remains essential that the healthcare professional actively collaborates with the patient in composing the care package, for which we propose a model. Altogether, we posit this can improve healthcare practice, especially for the people receiving care.E. A. BartelsB. R. MeijboomL. M. W. Nahar-van VenrooijE. de VriesBMCarticleService modularityPerson-centered careShared decision-makingPublic aspects of medicineRA1-1270ENBMC Health Services Research, Vol 21, Iss 1, Pp 1-10 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Service modularity Person-centered care Shared decision-making Public aspects of medicine RA1-1270
spellingShingle	Service modularity Person-centered care Shared decision-making Public aspects of medicine RA1-1270 E. A. Bartels B. R. Meijboom L. M. W. Nahar-van Venrooij E. de Vries How service modularity can provide the flexibility to support person-centered care and shared decision-making
description	Abstract Background Today’s healthcare provision is facing several challenges, that cause the level of complexity to increase at a greater rate than the managerial capacity to effectively deal with it. One of these challenges is the demand for person-centered care in an approach that is tuned towards shared decision-making. Flexibility is needed to adequately respond to individual needs. Methods We elaborate on the potential of service modularity as a foundation for person-centered care delivered in a shared decision-making context, and examine to what extent this can improve healthcare. We primarily focused on theory building. To support our effort and gain insight into how service modularity is currently discussed and applied in healthcare, we conducted a scoping review. Results Descriptions of actual implementations of modularity in healthcare are rare. Nevertheless, applying a modular perspective can be beneficial to healthcare service improvement since those service modularity principles that are still missing can often be fulfilled relatively easily to improve healthcare practice. Service modularity offers a way towards flexible configuration of services, facilitating the composition of tailored service packages. Moreover, it can help to provide insight into the possibilities of care for both healthcare professionals and patients. Conclusions We argue that applying a modular frame to healthcare services can contribute to individualized, holistic care provision and can benefit person-centered care. Furthermore, insight into the possibilities of care can help patients express their preferences, increasing their ability to actively participate in a shared decision-making process. Nevertheless, it remains essential that the healthcare professional actively collaborates with the patient in composing the care package, for which we propose a model. Altogether, we posit this can improve healthcare practice, especially for the people receiving care.
format	article
author	E. A. Bartels B. R. Meijboom L. M. W. Nahar-van Venrooij E. de Vries
author_facet	E. A. Bartels B. R. Meijboom L. M. W. Nahar-van Venrooij E. de Vries
author_sort	E. A. Bartels
title	How service modularity can provide the flexibility to support person-centered care and shared decision-making
title_short	How service modularity can provide the flexibility to support person-centered care and shared decision-making
title_full	How service modularity can provide the flexibility to support person-centered care and shared decision-making
title_fullStr	How service modularity can provide the flexibility to support person-centered care and shared decision-making
title_full_unstemmed	How service modularity can provide the flexibility to support person-centered care and shared decision-making
title_sort	how service modularity can provide the flexibility to support person-centered care and shared decision-making
publisher	BMC
publishDate	2021
url	https://doaj.org/article/b84c433d9c7648b7bf44866cf4bce387
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How service modularity can provide the flexibility to support person-centered care and shared decision-making

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