Global sales and operations planning: A multinational manufacturing company perspective.

The purpose of this paper is to analyse the global Sales and Operations Planning (S&OP) process and investigate the steps to support consolidated business planning in worldwide operations and large-scale supply chains. The paper conducts a case study at a multinational manufacturing company appl...

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Autores principales:	Marcelo Xavier Seeling, Tobias Kreuter, Luiz Felipe Scavarda, Antônio Márcio Tavares Thomé, Bernd Hellingrath
Formato:	article
Lenguaje:	EN
Publicado:	Public Library of Science (PLoS) 2021
Materias:	Medicine R Science Q
Acceso en línea:	https://doaj.org/article/b9cd2e5e084a4882ae025f983a26d7d8
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spelling	oai:doaj.org-article:b9cd2e5e084a4882ae025f983a26d7d82021-12-02T20:14:18ZGlobal sales and operations planning: A multinational manufacturing company perspective.1932-620310.1371/journal.pone.0257572https://doaj.org/article/b9cd2e5e084a4882ae025f983a26d7d82021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0257572https://doaj.org/toc/1932-6203The purpose of this paper is to analyse the global Sales and Operations Planning (S&OP) process and investigate the steps to support consolidated business planning in worldwide operations and large-scale supply chains. The paper conducts a case study at a multinational manufacturing company applying an abductive approach. It combines the deductive logic from theory and the inductive logic from field observation in an attempt to elaborate further on theory on global S&OP. The analysis is structured and guided by a novel framework for global S&OP, which is developed based on the theoretical background and the case study findings. The research findings characterise the S&OP process for global operations and identify challenges related to the need to synchronise the subsidiaries' S&OP efforts worldwide to deal with different contingencies of these subsidiaries, and to manage and analyse a large amount of information gathered. The research reveals how the subsidiaries' performance is analysed by top executives along the global S&OP process, feeding strategic initiatives in the organisation and identifying business opportunities like benchmarking among subsidiaries, synergies with other management practices, and global gains. This paper offers a novel investigation of the global steps on S&OP in a real-life setting, offering a well-documented characterisation of the process that goes beyond the traditional local approach. Moreover, it is the first study to reveal challenges and expected outcomes of such a global perspective for S&OP. The theoretical advancements of S&OP research offered herein aid scholars, opening avenues for middle-range theorising, highlighting the cross-disciplinary nature of the domain, and discussing the use of concepts from related disciplines like Economics, Psychology, and Information Systems. The research findings can also assist executives, especially from multinational manufacturers, in their efforts to consolidate global planning.Marcelo Xavier SeelingTobias KreuterLuiz Felipe ScavardaAntônio Márcio Tavares ThoméBernd HellingrathPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 9, p e0257572 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Medicine R Science Q
spellingShingle	Medicine R Science Q Marcelo Xavier Seeling Tobias Kreuter Luiz Felipe Scavarda Antônio Márcio Tavares Thomé Bernd Hellingrath Global sales and operations planning: A multinational manufacturing company perspective.
description	The purpose of this paper is to analyse the global Sales and Operations Planning (S&OP) process and investigate the steps to support consolidated business planning in worldwide operations and large-scale supply chains. The paper conducts a case study at a multinational manufacturing company applying an abductive approach. It combines the deductive logic from theory and the inductive logic from field observation in an attempt to elaborate further on theory on global S&OP. The analysis is structured and guided by a novel framework for global S&OP, which is developed based on the theoretical background and the case study findings. The research findings characterise the S&OP process for global operations and identify challenges related to the need to synchronise the subsidiaries' S&OP efforts worldwide to deal with different contingencies of these subsidiaries, and to manage and analyse a large amount of information gathered. The research reveals how the subsidiaries' performance is analysed by top executives along the global S&OP process, feeding strategic initiatives in the organisation and identifying business opportunities like benchmarking among subsidiaries, synergies with other management practices, and global gains. This paper offers a novel investigation of the global steps on S&OP in a real-life setting, offering a well-documented characterisation of the process that goes beyond the traditional local approach. Moreover, it is the first study to reveal challenges and expected outcomes of such a global perspective for S&OP. The theoretical advancements of S&OP research offered herein aid scholars, opening avenues for middle-range theorising, highlighting the cross-disciplinary nature of the domain, and discussing the use of concepts from related disciplines like Economics, Psychology, and Information Systems. The research findings can also assist executives, especially from multinational manufacturers, in their efforts to consolidate global planning.
format	article
author	Marcelo Xavier Seeling Tobias Kreuter Luiz Felipe Scavarda Antônio Márcio Tavares Thomé Bernd Hellingrath
author_facet	Marcelo Xavier Seeling Tobias Kreuter Luiz Felipe Scavarda Antônio Márcio Tavares Thomé Bernd Hellingrath
author_sort	Marcelo Xavier Seeling
title	Global sales and operations planning: A multinational manufacturing company perspective.
title_short	Global sales and operations planning: A multinational manufacturing company perspective.
title_full	Global sales and operations planning: A multinational manufacturing company perspective.
title_fullStr	Global sales and operations planning: A multinational manufacturing company perspective.
title_full_unstemmed	Global sales and operations planning: A multinational manufacturing company perspective.
title_sort	global sales and operations planning: a multinational manufacturing company perspective.
publisher	Public Library of Science (PLoS)
publishDate	2021
url	https://doaj.org/article/b9cd2e5e084a4882ae025f983a26d7d8
work_keys_str_mv	AT marceloxavierseeling globalsalesandoperationsplanningamultinationalmanufacturingcompanyperspective AT tobiaskreuter globalsalesandoperationsplanningamultinationalmanufacturingcompanyperspective AT luizfelipescavarda globalsalesandoperationsplanningamultinationalmanufacturingcompanyperspective AT antoniomarciotavaresthome globalsalesandoperationsplanningamultinationalmanufacturingcompanyperspective AT berndhellingrath globalsalesandoperationsplanningamultinationalmanufacturingcompanyperspective
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Global sales and operations planning: A multinational manufacturing company perspective.

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