An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education

The conventional counseling method focuses on imparting knowledge meanwhile active engagement approach would enhance patient’s participation and control in the health management process. This study explored the various elements that affect the pharmacist-patient active engagement during diabetes cou...

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Autores principales: Selvakumari Selvadurai, Mohd Makmor-Bakry, Adliah Mhd Ali
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Lenguaje:EN
Publicado: Universitas Gadjah Mada 2020
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spelling oai:doaj.org-article:b9fbcf0424464cd2876ac951dfe0cdfb2021-11-15T06:08:47ZAn Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education2338-94272338-948610.22146/ijp.597https://doaj.org/article/b9fbcf0424464cd2876ac951dfe0cdfb2020-08-01T00:00:00Zhttps://jurnal.ugm.ac.id/v3/IJP/article/view/597https://doaj.org/toc/2338-9427https://doaj.org/toc/2338-9486The conventional counseling method focuses on imparting knowledge meanwhile active engagement approach would enhance patient’s participation and control in the health management process. This study explored the various elements that affect the pharmacist-patient active engagement during diabetes counseling sessions in primary healthcare settings. A qualitative study using thematic analysis of semi-structured interviews was utilized. Subjects were recruited from five primary healthcare clinics in Kuala Lumpur. Ten pharmacists actively running the diabetes medication therapy adherence clinical (DMTAC) counseling and 15 patients who are currently enrolled under the DMTAC program participated in this study. A combination of computer software ATLAS.ti and hand-written methods were used in the mind mapping to assist with the development of the themes. The qualitative analysis identified themes associated with pharmacist active engagement approach include establish rapport (subthemes: introduction and greetings, ice-breaking, background check, attitude, pharmacist motivation), getting information to explore the patient problems (subthemes: giving attention, communication, the time factor, re-assess patients’ understanding), building relationship (subthemes: sharing of ideas, emotions, relationship, trust, sensitiveness, support and belief), explanation and planning (subthemes: making a decision and mutual discussion) and closing the session (subthemes: accessibility to pharmacists, DMTAC appointments). This study established areas of active engagement namely, shared decision-making, engaging communication, and motivational interview skills that should be imparted to the pharmacists to enhance the current diabetes counseling practice.Selvakumari SelvaduraiMohd Makmor-BakryAdliah Mhd AliUniversitas Gadjah Madaarticlepharmacist engagementconcordancediabetesadherenceprimary healthcarePharmacy and materia medicaRS1-441ENIndonesian Journal of Pharmacy, Pp 193-204 (2020)
institution DOAJ
collection DOAJ
language EN
topic pharmacist engagement
concordance
diabetes
adherence
primary healthcare
Pharmacy and materia medica
RS1-441
spellingShingle pharmacist engagement
concordance
diabetes
adherence
primary healthcare
Pharmacy and materia medica
RS1-441
Selvakumari Selvadurai
Mohd Makmor-Bakry
Adliah Mhd Ali
An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education
description The conventional counseling method focuses on imparting knowledge meanwhile active engagement approach would enhance patient’s participation and control in the health management process. This study explored the various elements that affect the pharmacist-patient active engagement during diabetes counseling sessions in primary healthcare settings. A qualitative study using thematic analysis of semi-structured interviews was utilized. Subjects were recruited from five primary healthcare clinics in Kuala Lumpur. Ten pharmacists actively running the diabetes medication therapy adherence clinical (DMTAC) counseling and 15 patients who are currently enrolled under the DMTAC program participated in this study. A combination of computer software ATLAS.ti and hand-written methods were used in the mind mapping to assist with the development of the themes. The qualitative analysis identified themes associated with pharmacist active engagement approach include establish rapport (subthemes: introduction and greetings, ice-breaking, background check, attitude, pharmacist motivation), getting information to explore the patient problems (subthemes: giving attention, communication, the time factor, re-assess patients’ understanding), building relationship (subthemes: sharing of ideas, emotions, relationship, trust, sensitiveness, support and belief), explanation and planning (subthemes: making a decision and mutual discussion) and closing the session (subthemes: accessibility to pharmacists, DMTAC appointments). This study established areas of active engagement namely, shared decision-making, engaging communication, and motivational interview skills that should be imparted to the pharmacists to enhance the current diabetes counseling practice.
format article
author Selvakumari Selvadurai
Mohd Makmor-Bakry
Adliah Mhd Ali
author_facet Selvakumari Selvadurai
Mohd Makmor-Bakry
Adliah Mhd Ali
author_sort Selvakumari Selvadurai
title An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education
title_short An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education
title_full An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education
title_fullStr An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education
title_full_unstemmed An Explorative Qualitative Study on Pharmacist Active Engagement Approach in Primary Healthcare Diabetic Education
title_sort explorative qualitative study on pharmacist active engagement approach in primary healthcare diabetic education
publisher Universitas Gadjah Mada
publishDate 2020
url https://doaj.org/article/b9fbcf0424464cd2876ac951dfe0cdfb
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