PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR

The banking sector in Pakistan has always been one of the most significant economic sectors of the country. The purpose of this paper has been to identify the factors urging bank employees to volunteer themselves for activities outside of their formal job obligations. A total of 315 responses were g...

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Autores principales: Munazza Zahra, Daisy Kee Mui Hung, Teh Shan Shan, Gadi Dung Paul
Formato: article
Lenguaje:EN
Publicado: Universiti Utara Malaysia 2021
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Acceso en línea:https://doaj.org/article/ba2e5a6458e245e2be2347fb09a53a36
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spelling oai:doaj.org-article:ba2e5a6458e245e2be2347fb09a53a362021-12-05T06:57:36ZPSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR10.32890/ijbf2022.17.1.21675-722Xhttps://doaj.org/article/ba2e5a6458e245e2be2347fb09a53a362021-12-01T00:00:00Zhttp://e-journal.uum.edu.my/index.php/ijbf/article/view/ijbf2022.17.1.2https://doaj.org/toc/1675-722XThe banking sector in Pakistan has always been one of the most significant economic sectors of the country. The purpose of this paper has been to identify the factors urging bank employees to volunteer themselves for activities outside of their formal job obligations. A total of 315 responses were gathered from the employees of the four private commercial banks in Pakistan. The researchers tested the relationship between the four facets of psychological capital (i.e., efficacy, resilience, optimism, and hope) and the two dimensions of extra role behaviour (individual and organisational). The researchers used the SPSS version 23 to analyse the demographic profiles of the respondents, and the SmartPLS version 3 to test the hypotheses formed using the structural equation modelling technique. The researchers also investigated the mechanism through which psychological impacts extra role behaviour. Under the Job Demands-Resources (JDR) model, work engagement is employed as a mediating variable. The results of the study revealed a significant positive relationship between efficacy, optimism, and resilience with extra role behaviours. However, hope remained insignificant to extra role behaviours. The study outcomes also supported the major hypotheses on the mediating role of work engagement in the relationship between the psychological capital and extra role behaviour. Recommendations for future studies and the limitations of the present study were aslo discussed. Munazza ZahraDaisy Kee Mui HungTeh Shan ShanGadi Dung PaulUniversiti Utara Malaysiaarticlepsychological capitalextra role behaviourwork engagementbank employeesjd-r modelFinanceHG1-9999ENInternational Journal of Banking and Finance, Vol 17, Iss 1, Pp 27-52 (2021)
institution DOAJ
collection DOAJ
language EN
topic psychological capital
extra role behaviour
work engagement
bank employees
jd-r model
Finance
HG1-9999
spellingShingle psychological capital
extra role behaviour
work engagement
bank employees
jd-r model
Finance
HG1-9999
Munazza Zahra
Daisy Kee Mui Hung
Teh Shan Shan
Gadi Dung Paul
PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR
description The banking sector in Pakistan has always been one of the most significant economic sectors of the country. The purpose of this paper has been to identify the factors urging bank employees to volunteer themselves for activities outside of their formal job obligations. A total of 315 responses were gathered from the employees of the four private commercial banks in Pakistan. The researchers tested the relationship between the four facets of psychological capital (i.e., efficacy, resilience, optimism, and hope) and the two dimensions of extra role behaviour (individual and organisational). The researchers used the SPSS version 23 to analyse the demographic profiles of the respondents, and the SmartPLS version 3 to test the hypotheses formed using the structural equation modelling technique. The researchers also investigated the mechanism through which psychological impacts extra role behaviour. Under the Job Demands-Resources (JDR) model, work engagement is employed as a mediating variable. The results of the study revealed a significant positive relationship between efficacy, optimism, and resilience with extra role behaviours. However, hope remained insignificant to extra role behaviours. The study outcomes also supported the major hypotheses on the mediating role of work engagement in the relationship between the psychological capital and extra role behaviour. Recommendations for future studies and the limitations of the present study were aslo discussed.
format article
author Munazza Zahra
Daisy Kee Mui Hung
Teh Shan Shan
Gadi Dung Paul
author_facet Munazza Zahra
Daisy Kee Mui Hung
Teh Shan Shan
Gadi Dung Paul
author_sort Munazza Zahra
title PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR
title_short PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR
title_full PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR
title_fullStr PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR
title_full_unstemmed PSYCHOLOGICAL CAPITAL IMPACT ON EXTRA ROLE BEHAVIOUR VIA WORK ENGAGEMENT: EVIDENCE FROM THE PAKISTANI BANKING SECTOR
title_sort psychological capital impact on extra role behaviour via work engagement: evidence from the pakistani banking sector
publisher Universiti Utara Malaysia
publishDate 2021
url https://doaj.org/article/ba2e5a6458e245e2be2347fb09a53a36
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AT tehshanshan psychologicalcapitalimpactonextrarolebehaviourviaworkengagementevidencefromthepakistanibankingsector
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