Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support

Technology has become an important component used by humans to facilitate them in finishing work in this digital era. XYZ institution utilizes technology, especially in the field of e-government to help each employee in doing their duties and responsibilities. In carrying out the responsibility as a...

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Autores principales: Joe Yuan Mambu, Gideon Fernando Tengker, Erienika M Lompoliu, Axcelino Langi
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Publicado: Universitas Negeri Medan 2021
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Acceso en línea:https://doaj.org/article/bbd23f1106c149f7985b66dda04f6450
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spelling oai:doaj.org-article:bbd23f1106c149f7985b66dda04f64502021-11-27T05:26:27ZInformation Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support2502-71312502-714X10.24114/cess.v6i2.25649https://doaj.org/article/bbd23f1106c149f7985b66dda04f64502021-07-01T00:00:00Zhttps://jurnal.unimed.ac.id/2012/index.php/cess/article/view/25649https://doaj.org/toc/2502-7131https://doaj.org/toc/2502-714XTechnology has become an important component used by humans to facilitate them in finishing work in this digital era. XYZ institution utilizes technology, especially in the field of e-government to help each employee in doing their duties and responsibilities. In carrying out the responsibility as a government agency especially that is involving or related to the field of information technology may sometimes encounter problem. To find out the extent of information technology management in the XYZ institution, an audit is required. An audit, in the form of COBIT 5 framework within the DSS Domain, was carried out to oversee the work as well as infrastructure management within the information technology area in the XYZ institution. The result of the audit conclude that the within the DSS domain the organization reached level 2 which means task are being done but not yet managed by the organization. There are rooms for improvement by establishing the process through standard operation procedures (SOP).Joe Yuan MambuGideon Fernando TengkerErienika M LompoliuAxcelino LangiUniversitas Negeri Medanarticlecobitauditgovernancee-governmentElectronic computers. Computer scienceQA75.5-76.95IDCESS (Journal of Computer Engineering, System and Science), Vol 6, Iss 2, Pp 168-171 (2021)
institution DOAJ
collection DOAJ
language ID
topic cobit
audit
governance
e-government
Electronic computers. Computer science
QA75.5-76.95
spellingShingle cobit
audit
governance
e-government
Electronic computers. Computer science
QA75.5-76.95
Joe Yuan Mambu
Gideon Fernando Tengker
Erienika M Lompoliu
Axcelino Langi
Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support
description Technology has become an important component used by humans to facilitate them in finishing work in this digital era. XYZ institution utilizes technology, especially in the field of e-government to help each employee in doing their duties and responsibilities. In carrying out the responsibility as a government agency especially that is involving or related to the field of information technology may sometimes encounter problem. To find out the extent of information technology management in the XYZ institution, an audit is required. An audit, in the form of COBIT 5 framework within the DSS Domain, was carried out to oversee the work as well as infrastructure management within the information technology area in the XYZ institution. The result of the audit conclude that the within the DSS domain the organization reached level 2 which means task are being done but not yet managed by the organization. There are rooms for improvement by establishing the process through standard operation procedures (SOP).
format article
author Joe Yuan Mambu
Gideon Fernando Tengker
Erienika M Lompoliu
Axcelino Langi
author_facet Joe Yuan Mambu
Gideon Fernando Tengker
Erienika M Lompoliu
Axcelino Langi
author_sort Joe Yuan Mambu
title Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support
title_short Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support
title_full Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support
title_fullStr Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support
title_full_unstemmed Information Technology Audit at XYZ Agency, a Government Institution, Using COBIT 5 Framework in Domain Delivery, Service and Support
title_sort information technology audit at xyz agency, a government institution, using cobit 5 framework in domain delivery, service and support
publisher Universitas Negeri Medan
publishDate 2021
url https://doaj.org/article/bbd23f1106c149f7985b66dda04f6450
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AT erienikamlompoliu informationtechnologyauditatxyzagencyagovernmentinstitutionusingcobit5frameworkindomaindeliveryserviceandsupport
AT axcelinolangi informationtechnologyauditatxyzagencyagovernmentinstitutionusingcobit5frameworkindomaindeliveryserviceandsupport
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