Optimising co-design with ethnic minority consumers

Abstract Co-design as a participatory method aims to improve health service design and implementation. It is being used more frequently by researchers and practitioners in various health and social care settings. Co-design has the potential for achieving positive outcomes for the end users involved...

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Autores principales:	Ashfaq Chauhan, Jessica Leefe, Éidín Ní Shé, Reema Harrison
Formato:	article
Lenguaje:	EN
Publicado:	BMC 2021
Materias:	Ethnic minorities Co-design Seldom heard Equity Consumer co-leadership Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/bc07221e8c2945d3ae4953ab5d37abe4
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spelling	oai:doaj.org-article:bc07221e8c2945d3ae4953ab5d37abe42021-11-08T10:44:16ZOptimising co-design with ethnic minority consumers10.1186/s12939-021-01579-z1475-9276https://doaj.org/article/bc07221e8c2945d3ae4953ab5d37abe42021-11-01T00:00:00Zhttps://doi.org/10.1186/s12939-021-01579-zhttps://doaj.org/toc/1475-9276Abstract Co-design as a participatory method aims to improve health service design and implementation. It is being used more frequently by researchers and practitioners in various health and social care settings. Co-design has the potential for achieving positive outcomes for the end users involved in the process; however, involvement of diverse ethnic minority population in the process remains limited. While the need to engage with diverse voices is identified, there is less information available on how to achieve meaningful engagement with these groups. Ethnic minorities are super-diverse population and the diversity between and within these groups need consideration for optimising their participation in co-design. Based on our experience of working with diverse ethnic minority groups towards the co-design of consumer engagement strategies to improve patient safety in cancer services as part of the two nationally-funded research projects in Australia, we outline reflections and practical techniques to optimise co-design with people from diverse ethnic backgrounds. We identify three key aspects of the co-design process pertinent to the involvement of this population; 1) starting at the pre-commencement stage to ensure diverse, seldom heard consumers are invited to and included in co-design work, 2) considering logistics and adequate resources to provide appropriate support to address needs before, during and beyond the co-design process, and 3) supporting and enabling a diversity of contributions via the co-design process.Ashfaq ChauhanJessica LeefeÉidín Ní ShéReema HarrisonBMCarticleEthnic minoritiesCo-designSeldom heardEquityConsumer co-leadershipPublic aspects of medicineRA1-1270ENInternational Journal for Equity in Health, Vol 20, Iss 1, Pp 1-6 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Ethnic minorities Co-design Seldom heard Equity Consumer co-leadership Public aspects of medicine RA1-1270
spellingShingle	Ethnic minorities Co-design Seldom heard Equity Consumer co-leadership Public aspects of medicine RA1-1270 Ashfaq Chauhan Jessica Leefe Éidín Ní Shé Reema Harrison Optimising co-design with ethnic minority consumers
description	Abstract Co-design as a participatory method aims to improve health service design and implementation. It is being used more frequently by researchers and practitioners in various health and social care settings. Co-design has the potential for achieving positive outcomes for the end users involved in the process; however, involvement of diverse ethnic minority population in the process remains limited. While the need to engage with diverse voices is identified, there is less information available on how to achieve meaningful engagement with these groups. Ethnic minorities are super-diverse population and the diversity between and within these groups need consideration for optimising their participation in co-design. Based on our experience of working with diverse ethnic minority groups towards the co-design of consumer engagement strategies to improve patient safety in cancer services as part of the two nationally-funded research projects in Australia, we outline reflections and practical techniques to optimise co-design with people from diverse ethnic backgrounds. We identify three key aspects of the co-design process pertinent to the involvement of this population; 1) starting at the pre-commencement stage to ensure diverse, seldom heard consumers are invited to and included in co-design work, 2) considering logistics and adequate resources to provide appropriate support to address needs before, during and beyond the co-design process, and 3) supporting and enabling a diversity of contributions via the co-design process.
format	article
author	Ashfaq Chauhan Jessica Leefe Éidín Ní Shé Reema Harrison
author_facet	Ashfaq Chauhan Jessica Leefe Éidín Ní Shé Reema Harrison
author_sort	Ashfaq Chauhan
title	Optimising co-design with ethnic minority consumers
title_short	Optimising co-design with ethnic minority consumers
title_full	Optimising co-design with ethnic minority consumers
title_fullStr	Optimising co-design with ethnic minority consumers
title_full_unstemmed	Optimising co-design with ethnic minority consumers
title_sort	optimising co-design with ethnic minority consumers
publisher	BMC
publishDate	2021
url	https://doaj.org/article/bc07221e8c2945d3ae4953ab5d37abe4
work_keys_str_mv	AT ashfaqchauhan optimisingcodesignwithethnicminorityconsumers AT jessicaleefe optimisingcodesignwithethnicminorityconsumers AT eidinnishe optimisingcodesignwithethnicminorityconsumers AT reemaharrison optimisingcodesignwithethnicminorityconsumers
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Optimising co-design with ethnic minority consumers

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