Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units

Objective. This work sought to describe the quality of nursing care from the perceptions of parents of children hospitalized in a neonatal unit. Methods. Descriptive cross-sectional study conducted in an institution with tier III level of care in the city of Medellín (Colombia). Information was gat...

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Autores principales:	Lina Ximena Jaramillo Santiago, Sandra Patricia Osorio Galeano, Diego Alejandro Salazar Blandón
Formato:	article
Lenguaje:	EN
Publicado:	Universidad de Antioquia 2018
Materias:	intensive care units nursing care perception quality of health care infant newborn. Nursing RT1-120
Acceso en línea:	https://doaj.org/article/bc899e16095b4e189191f5c41124f91e
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spelling	oai:doaj.org-article:bc899e16095b4e189191f5c41124f91e2021-11-27T15:01:35ZQuality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units2216-028010.17533/udea.iee.v36n1e08https://doaj.org/article/bc899e16095b4e189191f5c41124f91e2018-04-01T00:00:00Zhttps://revistas.udea.edu.co/index.php/iee/article/view/331949https://doaj.org/toc/2216-0280Objective. This work sought to describe the quality of nursing care from the perceptions of parents of children hospitalized in a neonatal unit. Methods. Descriptive cross-sectional study conducted in an institution with tier III level of care in the city of Medellín (Colombia). Information was gathered by using the CARE-Q instrument, which was answered by the parents of newborns hospitalized in neonatal unit. The sampling was intentional. Results. The study had the participation of 121 individuals; 67.8% were women; mean age was 28 years and almost one in every two had secondary education or higher. Among the neonates, 66.9% were premature and 33.1% were to term, average weight was 2015 g (minimum 620 and maximum 4420). The general assessment of the parents on the quality of nursing care their children received in the neonatal unit, was on average 88 of 100 possible points. The scores obtained in the dimensions from highest tolowest were: Monitors and follows through (95.2), Accessibility (90.8), Maintains a relationship of trust (88.6), Comforts (87.2), Explains and facilitates (86.3), and Anticipates (86.0). Conclusion. Parents perceive as positive the nursing care their children receive in the neonatal unit. However, in the analysis by dimensions, it is possible to establish the need to strengthen aspects, like interpersonal relations and communication processes, which are part of the dimensions: Explains and facilitates and Anticipates. The findings permit guiding specific actions to improve quality in neonatal care. How to cite this article: Jaramillo LX, Osorio SP, Salazar DA. Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units. Invest. Educ. Enferm. 2018; 36(2):e08.Lina Ximena Jaramillo SantiagoSandra Patricia Osorio GaleanoDiego Alejandro Salazar BlandónUniversidad de Antioquiaarticleintensive care unitsnursing careperceptionquality of health careinfantnewborn.NursingRT1-120ENInvestigación y Educación en Enfermería, Vol 36, Iss 1 (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	intensive care units nursing care perception quality of health care infant newborn. Nursing RT1-120
spellingShingle	intensive care units nursing care perception quality of health care infant newborn. Nursing RT1-120 Lina Ximena Jaramillo Santiago Sandra Patricia Osorio Galeano Diego Alejandro Salazar Blandón Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units
description	Objective. This work sought to describe the quality of nursing care from the perceptions of parents of children hospitalized in a neonatal unit. Methods. Descriptive cross-sectional study conducted in an institution with tier III level of care in the city of Medellín (Colombia). Information was gathered by using the CARE-Q instrument, which was answered by the parents of newborns hospitalized in neonatal unit. The sampling was intentional. Results. The study had the participation of 121 individuals; 67.8% were women; mean age was 28 years and almost one in every two had secondary education or higher. Among the neonates, 66.9% were premature and 33.1% were to term, average weight was 2015 g (minimum 620 and maximum 4420). The general assessment of the parents on the quality of nursing care their children received in the neonatal unit, was on average 88 of 100 possible points. The scores obtained in the dimensions from highest tolowest were: Monitors and follows through (95.2), Accessibility (90.8), Maintains a relationship of trust (88.6), Comforts (87.2), Explains and facilitates (86.3), and Anticipates (86.0). Conclusion. Parents perceive as positive the nursing care their children receive in the neonatal unit. However, in the analysis by dimensions, it is possible to establish the need to strengthen aspects, like interpersonal relations and communication processes, which are part of the dimensions: Explains and facilitates and Anticipates. The findings permit guiding specific actions to improve quality in neonatal care. How to cite this article: Jaramillo LX, Osorio SP, Salazar DA. Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units. Invest. Educ. Enferm. 2018; 36(2):e08.
format	article
author	Lina Ximena Jaramillo Santiago Sandra Patricia Osorio Galeano Diego Alejandro Salazar Blandón
author_facet	Lina Ximena Jaramillo Santiago Sandra Patricia Osorio Galeano Diego Alejandro Salazar Blandón
author_sort	Lina Ximena Jaramillo Santiago
title	Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units
title_short	Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units
title_full	Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units
title_fullStr	Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units
title_full_unstemmed	Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units
title_sort	quality of nursing care: perception of parents of newborns hospitalized in neonatal units
publisher	Universidad de Antioquia
publishDate	2018
url	https://doaj.org/article/bc899e16095b4e189191f5c41124f91e
work_keys_str_mv	AT linaximenajaramillosantiago qualityofnursingcareperceptionofparentsofnewbornshospitalizedinneonatalunits AT sandrapatriciaosoriogaleano qualityofnursingcareperceptionofparentsofnewbornshospitalizedinneonatalunits AT diegoalejandrosalazarblandon qualityofnursingcareperceptionofparentsofnewbornshospitalizedinneonatalunits
_version_	1718408526513045504

Quality of Nursing Care: Perception of Parents of Newborns Hospitalized in Neonatal Units

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